Financial Aid Advisor

CU Denver; Aurora (CO); Hybride; USD 49 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Retirement plan

Tuition benefit

Résumé du poste

University of Colorado Anschutz is seeking an Intermediate Financial Aid Advisor to guide health professions students and families through educational funding. You will advise across in-person, virtual, phone, and email channels, help with FAFSA, verification, SAP, and loan options, and ensure compliant application of aid policies.

You will also handle processing tasks, outreach, and coordination with the College of Nursing, contributing to financial wellness and recruitment efforts in a

Qualifications

• Bachelor's degree from an accredited institution; substitution: a combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis, but not for the specific experience.
• One year of professional level experience in financial aid, admissions, advising and/or scholarships office that focuses on customer services in a financial context (e.g., FAFSA, verification, SAP, cost of attendance, loans).
• Ability to work on site a minimum of three days per week; standard campus hours are 8am-5pm, with public-facing hours 9am-4pm.

Responsabilités

• Conduct in-person, virtual, phone, and email advising sessions.
• Provide guidance on FAFSA, verification, SAP, cost of attendance, loans, and aid options.
• Respond to student inquiries within service-level expectations.
• Maintain clear, empathetic, accurate communication using team-approved messaging.
• Assist with processing related projects as needed.
• Deliver outreach activities to internal and external audiences in alignment with departmental goals.
• Coordinate logistics for outreach events (scheduling, materials, audience needs, follow-up).
• Participate in ongoing training to stay current with financial aid regulations, systems, and best practices.
• Support financial literacy initiatives by preparing materials and presenting content.

Connaissances

Financial aid advising

Customer service

Public speaking

Communication skills

Formation

Bachelor's degree

Outils

PeopleSoft Campus Solutions

Description du poste

University Staff

Description

University of Colorado Anschutz

Department: Financial Aid & Scholarships Office

Job Title: Financial Aid Advisor

Position #: 00827939 - Requisition #:41523

Job Summary

As a part of the CU Anschutz Financial Aid & Scholarships team, the Intermediate Financial Aid Advisor provides guidance to health professions students and families on all aspects of educational funding. This position delivers comprehensive advising through inperson, virtual, phone, and email interactions, helping students navigate application processes, meet documentation requirements, understand complex financial aid regulations, and make informed decisions about financing their education.

In addition to advising, the position assists with processing tasks, participates in outreach and presentation efforts, and contributes to recruitment, retention, and financial wellness initiatives. The Intermediate Financial Aid Advisor also supports the College of Nursing by responding to routine questions, sharing updates, coordinating follow up tasks, and helping ensure consistent application of financial aid policies and procedures.

This role requires strong communication skills, attention to detail, and the ability to work in a fast paced, student focused environment.

Supervision Received: This position reports to the Associate Director of Financial Aid Advising.

Supervision Exercised: This position does not supervise others.

Examples of Work

Student Advising - 60%

• Conduct in-person, virtual, phone, and email advising sessions
• Provide guidance on FAFSA, verification, SAP, cost of attendance, loans, and aid options
• Respond to student inquiries within service-level expectations
• Maintain clear, empathetic, accurate communication using team-approved messaging

Processing & Documentation Review - 5%

• Review verification documents, resolve conflicting information
• Process appeals (SAP, budget increases, dependency overrides), per training and delegation
• Track and follow up on incomplete files
• Process general requests (housing letters, NHSC, needs analysis)
• Assist with processing related projects as needed

Outreach/Presentations - 10%

• Deliver presentations or outreach activities to internal and external audiences (e.g., students, community partners, or campus stakeholders) in alignment with departmental goals
• Coordinate logistics for outreach events or presentations (scheduling, materials, audience needs, follow up communication)
• Adapt presentation content and delivery style based on audience needs, feedback, and setting (in person, virtual, small group, large group)
• Report outreach activity (e.g., events completed, audiences reached, outcomes or follow up actions) as requested

Training/Professional Development - 5%

• Participate in ongoing training to stay current with financial aid regulations, systems, and best practices
• Attend professional conferences, webinars, and workshops to enhance knowledge and skills
• Engage in cross-training opportunities to support office flexibility and coverage
• Maintain certifications and credentials relevant to financial aid advising

Financial Literacy coordination - 10%

• Assist with delivering financial literacy presentations and workshops by preparing materials, presenting content, or supporting senior staff during sessions.
• Help maintain and update financial wellness resources, handouts, and web content to ensure information is clear and accessible for students
• Support outreach efforts by coordinating event logistics with internal and external stakeholders

College of Nursing Support - 10%

• Serve as a support point of contact for the College of Nursing staff, responding to routine questions and escalating complex issues as needed
• Participate in meetings with program partners to take notes, share updates, and support follow up tasks as needed
• Help communicate program-specific information and updates to internal team members under guidance from senior staff

Work Location

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us

The Financial Aid and Scholarships office, part of the Enrollment Operations division, is responsible for the administration of federal, state, and university financial aid and scholarship programs and for supporting students who have the potential to change the world through their practice and/or research. This team is dedicated to processing aid accurately and in a timely manner and to providing the best service possible to our busy students. The team also works collaboratively with other student services, schools and colleges, and the Denver campus in a dynamic and engaging work environment.

Why work for the University?

We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications

Minimum Qualifications

• A bachelor's degree from an accredited institution of higher education. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience.
• One year of professional level experience in financial aid, admissions, advising and/or scholarships office or related field that focuses on customer services in a financial context (ex. Banking, Advisory, Wealth Management, Insurance, University/College, TRIO/Upward Bound etc.).

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Experience working with graduate and professional students, especially those in health-related programs.
• Experience working with Oracle PeopleSoft Campus Solutions.
• Experience working with Federal and State aid regulations.
• Experience counseling student debt.

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
• Standard campus hours are 8am - 5pm, with public-facing office hours of 9am - 4pm
• Employees are required to work on site a minimum of three (3) days per week, or more frequently as designated by campus policy, leadership direction, or operational needs.
• Occasional evening or weekend work may be required for events, outreach activities, or peak operating periods.

Knowledge, Skills and Abilities

• Comprehensive knowledge of federal, state, and institutional financial aid regulations, policies, and compliance requirements.
• Demonstrated commitment to highquality, studentcentered customer service.
• Strong public speaking, presentation, and facilitation skills across a variety of audiences and formats.
• Excellent interpersonal, conflict resolution, and relationshipbuilding skills.
• Strong analytical, research, criticalthinking, and organizational abilities.
• Ability to exercise sound judgment and make independent decisions in complex situations.
• Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders.
• Ability to clearly communicate policies and procedures to diverse audiences and train staff or campus partners as needed.
• Ability to assess situations, identify challenges or opportunities, and provide practical, solutionfocused recommendations.

Equal Employment Opportunity Statement

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Check Statement

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

Anticipated Pay Range

The starting salary range (or hiring range) for this position has been established as $48,989-$55,734.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Application Materials Required

Cover Letter, Resume/CV, List of References

Job Category

Academic Services

Primary Location

Hybrid

Department

U0001 -- Anschutz Med Campus or Denver - 20659 - VCSSLS-AVCSESS-Financial Aid

Schedule

Full-time

Posting Date

Oct 26, 2026

Unposting Date

Nov 1, 2026, 12:59:00 AM

Posting Contact Name

Mercy Booth

Posting Contact Email

[e-mail]

Position Number

00827939