Financial Advocate - Headland, AL

Five Star Credit Union; Headland (AL); On-site; USD 30,000 - 39,000; Full time

Job summary

Five Star Credit Union is hiring a Financial Advocate in Headland, AL, to enhance member relationships and promote products and services. The role involves assisting with new accounts, resolving card disputes, and handling electronic device support.

It requires strong teamwork, communication, and computer skills in a fast-paced credit union environment. Previous financial institution sales experience is preferred; the position is full-time and based at the Headland Financial Center, with salary

Qualifications

• Experience in a sales and service role within a financial institution preferred.
• Understanding of Credit Union operations, products and regulatory requirements.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent computer and technology skills and clear communication.

Responsibilities

• Assist members with opening products and services.
• Process card disputes and assist with electronic devices.
• Conduct outbound sales calls to deepen member relationships.
• Serve members at the Headland Financial Center.

Skills

Customer service

Communication

Technology skills

Teamwork

Multi-tasking

Sales experience

Job description

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Full Time Sales Headland, AL, US 1 Attachments

Salary Range: $22.27 To $27.84 Hourly

The Financial Advocate focuses on developing and enhancing member relationships. This position assists members with opening a wide variety of products and services, processing card disputes, assisting with electronic devices, outbound sales calling, and other tasks to further deepen relationships.

The successful candidate must possess a good understanding of Credit Union operations, products and services, and related legal and regulatory requirements. He/She must be well organized and able to multi-task in a fast-paced sales and service environment. They must possess excellent computer and technology skills, communication skills, and have the ability to work effectively in a team environment.

Previous experience in a sales and service environment within a financial institution is preferred.

This position will serve our members at the Headland Financial Center.

Salary range is dependent upon experience: pay starts at $22.27 and may increase with qualifying experience.

At Five Star Credit Union, all team members work toward a common purpose to Brighten the Financial Future of the Communities We Serve. Each employee supports our members by promoting and offering relevant services and products to meet their diverse needs. We deliver outstanding service by embracing our core values of Integrity, Collaboration, Accountability, Passion, and Self-Improvement.