Financial Advocate - Dothan, AL (231 South)

Five Star Credit Union; Dothan (AL); On-site; USD 31,000 - 38,000; Full time

Job summary

Five Star Credit Union in Dothan, AL is seeking a Financial Advocate to help members open accounts, resolve card disputes, and assist with electronic devices while making outbound sales to deepen member relationships.

The successful candidate will have knowledge of credit union operations, strong organizational and multitasking skills, and excellent communication. Pay starts at $22.27 per hour and may increase with experience.

Qualifications

• Customer service experience in a financial institution preferred.
• Strong computer and technology skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Develop and enhance member relationships through open accounts and product sales.
• Assist with card disputes and electronic devices.
• Conduct outbound sales calls to deepen member engagement.

Job description

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Financial Advocate - Dothan, AL (231 South)

Full Time Sales Dothan, AL, US 1 Attachments

2 days ago Requisition ID: 1597

Salary Range: $22.27 To $27.84 Hourly

The Financial Advocate focuses on developing and enhancing member relationships. This position assists members with opening a wide variety of products and services, processing card disputes, assisting with electronic devices, outbound sales calling, and other tasks to further deepen relationships.

The successful candidate must possess a good understanding of Credit Union operations, products and services, and related legal and regulatory requirements. He/She must be well organized and able to multi-task in a fast-paced sales and service environment. They must possess excellent computer and technology skills, communication skills, and have the ability to work effectively in a team environment.

Previous experience in a sales and service environment within a financial institution is preferred.

This position will serve our members at the 231 South Financial Center in Dothan, AL.

Salary range is dependent upon experience: pay starts at $22.27 and may increase with qualifying experience.

At Five Star Credit Union, all team members work toward a common purpose to Brighten the Financial Future of the Communities We Serve. Each employee supports our members by promoting and offering relevant services and products to meet their diverse needs. We deliver outstanding service by embracing our core values of Integrity, Collaboration, Accountability, Passion, and Self-Improvement.