Financial Advisor Associate (Guam)

Bank of Hawaii; Tamuning (GU); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of Hawaii is seeking an assistant to a Financial Advisor at BISI to provide sales, administrative and client service support. You will help grow the FA's client base by attracting new clients and developing business with existing clients, and assist in delivering personalized investment solutions via Broker-Dealer or Investment Advisory products.

Unlicensed candidates may be considered; licensing requirements may be pursued within defined timeframes.

Qualifications

• Bachelor's degree or equivalent required; CFP preferred.
• Two years of brokerage firm experience with customer service and sales.
• FINRA licenses (Series 7, 63, and 65 or 66) and Hawaii Life, Accident and Health license.

Responsibilities

• Reviews and opens new accounts, performs transfers and maintenance; confirms paperwork for review.
• Identifies new business opportunities; prescreens referrals and schedules appointments.
• Supports Compliance; prepares daily trade log and updates forms and applications as needed.
• Assists with BLUE360 referrals; updates client calendar and mails greeting cards.
• Performs additional duties as assigned.

Skills

Sales experience

Customer service

Analytical skills

Communication skills

Networking / business development

Microsoft Office proficiency

Education

Bachelor's degree or equivalent

CFP certification preferred

Tools

Microsoft Office

Job description

Job Description

Under the direction of the Manager, this position provides sales, administrative and customer service support to an assigned Bankoh Investment Services, Inc, (BISI) Financial Advisor (FA) and is responsible for assisting with the growth of the FA's clientele base by obtaining new clients and developing additional business with existing clients. This position will assist the FA in providing personalized investment solutions to help clients work toward their long‑term financial goals through products/services offered through either or both the Broker-Dealer or Investment Advisory areas of BISI.

Unlicensed and/or partially licensed candidates will be considered for this position. Candidates who are not fully licensed may be required to obtain applicable licenses within a defined timeframe as a condition of continued employment, in accordance with business needs and regulatory requirements.

Responsibilities

• Reviews and opens new accounts, performs account transfers for both non-qualified and qualified (Individual Retirement Account) accounts, receives and processes check requests and performs applicable account maintenance. Reviews all incoming paperwork from FA for completeness before submission for respective Principal review. Researches and resolves customer inquiries/problems, meets walk in customers and prospects, answers telephone and prepares account analysis as requested. Assists Financial Advisor and customers with quotes, news and charts as needed.
• Assists FA by identifying and soliciting new business opportunities. Contacts new referrals to prescreen and schedule appointments. Develops new additional business for FA by reviewing current clientele base and respective account holdings to determine possible opportunities. Contacts clients to set up annual client reviews with FA and further provide appropriate sales and/or servicing assistance. Responsible for meeting with current clients and referred prospects at respective branch in FA’s absence or if FA not available.
• Provides assistance and/or follow-up as required to Compliance for FA’s transactions. Prepares and submit daily trade log for FA. Stays abreast of product and internal operational updates. Ensures FA provided and utilizing correct and current forms and applications.
• Assist FA with review and update of BLUE360 referrals. Provides assistance to branch partners with inquiries regarding FA’s BLUE360 BISI referral entries. Update FA’s calendar with client’s significant life events (e.g. birthday, anniversary, etc.). Prepare and mail respective greeting cards (e.g. thank you, birthday, etc.) to client. Prepare FA’s expense report.
• Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications

• Bachelor's degree from accredited institution or equivalent work experience. Possesses Financial Industry Regulatory Authority (FINRA) registration Series 7, Series 63, and Series 65 or 66 licenses and State of Hawaii Department of Insurance Life, Accident and Health license. (Bachelor's degree is required for Certified Financial Planner (CFP) certification.)
• Two years of experience in a brokerage firm to include customer service and sales experience or equivalent working experience. Understanding of investment securities and the financial markets. Knowledge of life insurance products, strategies, and financial planning preferred. CFP certification preferred.
• Proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint). Knowledge of or ability to use Bank software and systems.
• Well-developed analytical and problem solving skills. Excellent written, verbal, and presentation skills. Must have the ability to express complex ideas in concise and simple terms. Able to make critical decisions independently. Possesses strong networking and business development skills. Has solid investment knowledge and business acumen. Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Able to work independently as well as function as part of a team. Well organized with the ability to manage time effectively while managing multiple priorities. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license and commute as required.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.