Financial Advisor Assistant

Johnson Financial Group; Kenosha (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Johnson Financial Group seeks an FA Assistant to provide comprehensive administrative support to one or more Financial Advisors in Kenosha, WI. The role involves onboarding clients, processing deposits and transfers, maintaining accounts, and supporting marketing and referral activities.

The candidate will schedule client meetings, handle inquiries, and ensure compliance with broker-dealer policies while building strong relationships with clients and partners.

Qualifications

• HS diploma required; Bachelor's degree preferred.
• 1 year working knowledge of financial markets; work experience considered in lieu of degree.
• Series 7 and 66 or equivalent preferred; otherwise, expected to obtain within 6-12 months.
• Life and health licenses desired.

Responsibilities

• Assist Financial Advisor with client onboarding and account maintenance.
• Proactively schedules client appointments and meetings; supports referrals and marketing efforts.
• Enter trades and research client inquiries and provide timely responses.
• Prepare correspondence, documents, and reports; manage expense and referral reporting.
• Ensure activities comply with broker-dealer policies and maintain CRM data.

Skills

Communication skills

Customer service

Time management

Relationship building

MS Office proficiency

Education

Series 7 & 66 license (or ability to obtain)

Bachelor's degree preferred

Financial markets knowledge (1+ year)

Tools

CRM systems

Financial planning software

Job description

Overview

Primary responsibility of the FA Assistant role is to provide comprehensive administrative sales support to one or more Financial Advisors. This position requires a collaborative partnership with the Financial Advisor to ensure a high degree of business professionalism and support that positively impacts profitable new business development, client referrals and retention efforts.

Key Responsibilities

• Understanding of and ability to articulate full scope of JFG products and services.
• Establish new client accounts, initiates money market deposits, redemptions, check requests, facilitate wire transfers and general account maintenance. Research and handle client inquires and enter trades when requested by clients and advisor.
• Responsible for accurately opening, closing and performing maintenance on accounts within bank and vendor operating systems.
• Proactively schedules client appointments and meetings. Identifies and resolves client needs through ownership and consistent follow through.
• Research and assist in resolving client inquiries and issues to resolution; displays initiative to problem solve and elevate when appropriate, has the ability to work independently.
• Accurately and timely prepare correspondence, documents, reports, proposals and other administrative functions, including expense management and referral system reporting.
• Support Advisor in marketing of his/her business including but not limited to; materials, events and communications.
• Will analyze data to recognize affinity groups to identify, build and act on lead management through CRM and all applicable systems.
• Manage and enter data through use of Financial Planning operating systems.
• Responsible for ensuring all activities remain compliant with policies and procedures of the broker dealer.

Job Requirements

• HS diploma required, Bachelor's degree preferred and minimum 1 year working knowledge of financial markets. Work experience may be considered in lieu of a degree.
• Series 7 and 66 or equivalent preferred; otherwise, expected to obtain within 6-12 months of hire.
• Life and health licenses desired.
• Strong internal and external communication skills, established ability to develop relationships with key business partners.
• Expert customer service and time management skills required.
• Proficient in all MS Office Suite of products, including MS Word, Excel, PPT and Outlook.

Come as you are.

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.