Finance Solutions Sales Pro – Incentive Eligible

Mariner Finance; Sterling (VA); On-site; USD 51,577,344 - 65,904,384; Full time

Job summary

Mariner Finance is seeking a Customer Service Representative at a Sterling, VA branch to deliver exceptional service and drive loan solutions. You will process credit loan applications, analyze financial information, and proactively contact customers with past due balances to offer solutions.

This full-time role includes a base plus incentive, requires reliable transportation, and adherence to applicable laws.

Qualifications

• Minimum of one year in a customer service or sales role.
• Excellent written and verbal communication skills.
• Reliable transportation.
• Ability to learn financial services programs.
• Ability to complete duties accurately and timely.
• Demonstrated problem-solving and interpersonal skills.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed sales goals for products and services at the branch.
• Learn applicable federal, state, and local consumer laws to ensure compliant actions.
• Maintain a cash drawer and handle daily deposits as required.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a Customer Service Representative at a Sterling, VA branch to deliver exceptional service and drive loan solutions. You will process credit loan applications, analyze financial information, and proactively contact customers with past due balances to offer solutions.

This full-time role includes a base plus incentive, requires reliable transportation, and adherence to applicable laws.