Finance Sales Operations Analyst

eTeam; Norcross (GA); Hybrid; USD 75,000 - 105,000; Full time

Job summary

eTeam in Norcross, GA seeks a Finance Sales Operations Analyst for a 9-month hybrid role. You will administer end-to-end sales compensation, analyze performance trends, and support global commission processing with cross-functional partners in Sales, HR, Finance, and Payroll.

Responsibilities include system administration (Varicent), data validation, Tableau reporting, and process automation to drive data quality and payout accuracy. Strong SQL, Excel, and project management skills are essential.

Job description

Job Title: Finance Sales Operations Analyst
Duration: 9 months
Location: Norcross, GA (Hybrid), 3 days per week

Primary Function of Position:

• The Sales Compensation Analyst will be a member of the team responsible for administering the end-to-end compensation process for the Client global sales organization. This process includes data sourcing, data integrity, calculating, processing, analyzing and reporting sales commission. Specifically, the Sales Compensation Analyst position will be required to work with our compensation system, analyze compensation performance trends, perform both monthly and ad hoc financial analysis for the sales management team, train new sales hires on the use of our sales incentive system, and field compensation queries from the sales force. This position will also need to partner cross-functionally with the Sales, Sales Operations, HR, Finance, Accounting, external auditors, and Payroll on all elements regarding the compensation process. The role is expected to drive operational excellence through process optimization, automation, data governance, and continuous improvement initiatives while supporting global compensation program administration.

Roles & Responsibilities:

• Support global commission processing and payout operations.
• Collaborate with other Compensation team members and Sales Operations partners to solve sales compensation-related business problems.
• Administer and support the Sales Incentive Compensation System (Varicent preferred) to ensure accurate commission calculations and payouts.
• Perform detailed commission data validation, reconciliation, and auditing activities to ensure payout accuracy and compliance with compensation plans and policies.
• Research and resolve all commission and bonus inquiries in a timely, accurate and customer centric fashion.
• Identify, communicate, and resolve any problems affecting the proper processing of commissions and bonuses
• Work with complex data sets to ensure data integrity for compensation calculations and payouts
• Perform support activities needed for the development, implementation, communication, and administering of sales commissions and incentive programs, plans, policies, and quotas.
• Manage and create Tableau reporting and Dashboards
• Drive efforts to improve data quality through the data processing chain utilizing automated controls and process automation

Skills, Experience, Education, & Training:

• Knowledge of an Incentive System (Varicent preferred), financial systems, and business application databases preferred
• Tableau or similar data visualization software required
• Experience working in high-growth, performance focused environments and administering complex programs.
• Experience with Sales Compensation platforms such as Varicent, Xactly, Anaplan, or similar systems.
• Strong, effective, and tactful communications skills (both verbal and written).
• Familiarity with Generative AI technologies, Microsoft Copilot, Large Language Models (LLMs), and AI-enabled business process automation preferred.
• Strong project management skills
• Accountability, Teamwork, Excellence, Positive energy, Humility, Solution-oriented
• SQL skills with the ability to perform complex data analysis, data validation, troubleshooting, and process optimization.
• Strong Excel skills are a necessity (pivot tables, complex formulas, and Lookup functions)
• 5+ years’ experience implementing, administering and driving complex compensation programs for rapidly growing and international businesses
• BA or BS degree (Accounting, Finance or related major preferred)