Finance Operations Analyst

Precision Garage Door Service; Pompton Lakes (NJ); On-site; USD 60,000 - 65,000; Full time

Job summary

Precision Garage Door Service in Pompton Plains, NJ, is seeking an Operations Analyst to support day-to-day financial and operational needs. This role involves payments, invoicing, and CRM-driven processes within ServiceTitan and other systems.

The ideal candidate will have experience in customer service, commercial support, or business operations, with a basic understanding of AR, AP, GL, invoicing, and reconciliations. This is a full-time position with growth opportunities.

Qualifications

• 1+ years in business operations or similar professional role.
• Experience with CRM systems (ServiceTitan, Salesforce) preferred.
• Experience with financial, billing, invoicing, payments, or customer accounts is strongly preferred.
• Basic understanding of AR, AP, GL, invoicing and reconciliations is a plus.
• Experience with QuickBooks is preferred.
• Ability to work independently while collaborating with multiple departments.
• Comfortable in a fast-paced environment with shifting priorities.
• Ability to handle confidential financial and business information appropriately.

Responsibilities

• Apply, batch, and post daily customer payments in ServiceTitan.
• Perform daily invoice reconciliation and follow up on discrepancies.
• Review and tag jobs and coordinate with team to resolve items.
• Contact customers about outstanding balances and assist with collections.
• Follow up with technicians on outstanding cash and check payments.
• Apply for and track supplier rebates.
• Enter financial and operational data into QuickBooks accurately.
• Count and reconcile daily cash and prepare bank deposits.
• Enter and process vendor bills.
• Research and correct payment issues within ServiceTitan.
• Provide support to AR, AP, and GL functions.
• Serve as first contact for payment, invoice, billing, and operational questions.
• Work with operations, technicians, management, customers, vendors, and accounting to resolve issues.
• Maintain accurate records and timely data entry.
• Identify discrepancies or process issues and take ownership of resolving them.

Skills

Attention to detail

Problem-solving

Communication

Organization

Confidentiality

Team collaboration

Tools

ServiceTitan

Salesforce

QuickBooks

Job description

Precision Garage Door Service in Pompton Plains, NJ, is seeking an Operations Analyst to support day-to-day financial and operational needs. This role involves payments, invoicing, and CRM-driven processes within ServiceTitan and other systems.

The ideal candidate will have experience in customer service, commercial support, or business operations, with a basic understanding of AR, AP, GL, invoicing, and reconciliations. This is a full-time position with growth opportunities.