Finance Director - AutoNation Mazda Carlsbad

AutoNation Inc.; Carlsbad (CA); On-site; USD 56,000 - 156,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental & Vision insurance

Maternity benefits

Employee discounts

Job summary

AutoNation Inc. is seeking an experienced F&I Manager in Carlsbad, CA to guide customers through the financing process. You will transition buyers from Sales to Finance, assess financing needs, and present transparent pricing on options and products while ensuring compliance with laws.

You will build lasting customer relationships, manage follow-ups, and help drive referrals. A strong customer-service mindset and regulatory knowledge are essential for success in this role.

Qualifications

• Strong focus on customer experience and problem solving.
• Ability to set and achieve sales goals.
• Excellent communication and relationship-building skills.
• Detail-oriented and well-organized with strong tech aptitude.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Customer service

Goal setting

Communication skills

Organizational skills

Consultative selling

Technology proficiency

Interpersonal skills

Education

High school diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.As an F&I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders..What will I do every day?Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase processWork directly with our employees and customers to develop relationshipsDetermine customer financing needs and payment options based on a consultative interview processPresent a fully transparent pricing menu to customers detailing their financing options and productsProcess finance transactions and ensure 100% compliance with all state and federal laws and regulationsFollow up with customers to ensure satisfactionBuild rapport with customers to create a base of referralsSet and achieve targeted sales goalsGain superior product knowledge to effectively help customersEnsure that all administrative processes are handled in a timely fashion and in compliance with company policyProvide an exceptional customer experience to drive loyaltyWhat are the requirements for the F&I Manager?High school diploma or equivalentProven ability to provide an exceptional customer experienceAbility to set and achieve targeted goalsHighly detail-oriented and organizedPrior sales experience preferred but not requiredDemonstrated communication, consultative, interpersonal and organizational skillsExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving recordWhy should I come work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all its associates with respectThis position ranges $5k to $14k a month.Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.