Finance Customer Service Specialist — Payments & Solutions

Jimmy Jazz; Rome (GA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Promotion opportunities

Job summary

Kinsmith Finance seeks a Customer Service Representative at our Rome, GA branch to process loan applications, collect payments, and help customers manage their accounts in person or by phone.

Greet customers, answer questions about accounts and loan options, and collaborate with the team to meet branch goals while maintaining accurate records. We offer paid training, paid time off, opportunities for promotion, and monthly performance bonuses up to $1300.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Prior Finance, Retail, or Sales experience.
• Ability to work beyond our standard weekday hours if necessary to meet business goals.
• Basic computer proficiency.
• High school diploma or equivalent.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

People skills

Communication

Dependable

Organized

Positive attitude

Customer service

Education

High school diploma

Job description

Kinsmith Finance seeks a Customer Service Representative at our Rome, GA branch to process loan applications, collect payments, and help customers manage their accounts in person or by phone.

Greet customers, answer questions about accounts and loan options, and collaborate with the team to meet branch goals while maintaining accurate records. We offer paid training, paid time off, opportunities for promotion, and monthly performance bonuses up to $1300.