Customer Service & Loan Support Specialist (Bonuses)

Jimmy Jazz; Stone Mountain (GA); On-site; USD 37,250,000 - 60,174,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance is hiring a Customer Service Representative to work in our Georgia branch. You will greet customers in person and by phone, process loan applications and payments, and help customers manage their accounts with accuracy and care.

You will answer questions about loan options, assist with past-due situations, and maintain detailed customer records while collaborating with the team to hit branch goals. Prior customer service or retail experience is preferred.

Qualifications

• Strong people and communication skills.
• Dependable and organized.
• Positive attitude and strong work ethic.
• Customer service or retail experience preferred.

Responsibilities

• Greet and assist customers in person and by phone
• Process loan applications and payments
• Answer questions about accounts and loan options
• Work with customers to find solutions if they become past due
• Maintain accurate customer records
• Work with your team to meet branch goals

Skills

People skills

Communication

Dependable

Organized

Customer service

Education

High school diploma or equivalent

Job description

Kinsmith Finance is hiring a Customer Service Representative to work in our Georgia branch. You will greet customers in person and by phone, process loan applications and payments, and help customers manage their accounts with accuracy and care.

You will answer questions about loan options, assist with past-due situations, and maintain detailed customer records while collaborating with the team to hit branch goals. Prior customer service or retail experience is preferred.