Finance and Operations Manager

Polymer; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Themis is seeking a Finance & Operations Manager to serve as the operational backbone of the business. You will manage day-to-day financial operations, prepare executive materials, and drive AI-enabled improvements across departments.

You will work directly with the CEO, gaining visibility across the organization while building scalable systems and processes to support growth and strategic initiatives.

Qualifications

• 4–5 years of experience in finance, operations, or a related business function, ideally at a startup or high-growth company.
• Strong financial acumen — comfortable with P&L, cash flow, budgeting, and financial reporting.
• Experience preparing executive-level materials such as board decks, investor updates, or financial summaries.
• Demonstrated ability to manage multiple priorities and deliver high-quality work under tight timelines.
• High proficiency in spreadsheets (Excel or Google Sheets) and financial modeling.
• Strong written communication skills — able to translate complex information into clear, compelling materials.
• Self-starter with strong organizational instincts and exceptional attention to detail.

Responsibilities

• Build and maintain financial models, dashboards, and reporting to support operational and strategic decision-making.
• Track budgets and key financial metrics; surface insights and flag issues proactively.
• Own core financial operations including accounts payable/receivable, invoicing, and address reconciliation issues with the Accounting and Invoicing vendors.
• Prepare materials and manage the submission process for investment requests on behalf of the CEO.
• Draft, compile, and maintain Investor updates.
• Support the CEO in ad hoc financial and operational analyses for external meetings, partnerships, and strategic initiatives.
• Own follow-through on action items and deliverables stemming from Board/Investor interactions.
• Send out product marketing emails to all customers.
• Identify and lead high-leverage opportunities to automate or streamline internal workflows using AI across functions like finance, operations, HR, Customer Success.
• Build, document, and roll out AI-powered processes that reduce manual effort and improve consistency across the company.
• Serve as an internal champion for AI literacy.
• Support production of the company newsletter, including content coordination, drafting, scheduling, and distribution.
• Maintain internal documentation, SOPs, and process guides for finance and operations workflows.
• Assist with cross-functional communications requiring financial or operational context.
• Identify and eliminate operational inefficiencies across the company.
• Build scalable systems and processes that grow with the business.
• Own special projects and cross-functional initiatives as the company evolves.

Skills

Financial modeling

Executive communications

Spreadsheet proficiency

Project management

Attention to detail

Strategic thinking

AI literacy

Tools

AI tools (Claude, ChatGPT, Notion AI, Zapier)

Accounting software (QuickBooks, Ramp, Brex, Gusto)

Job description

About Themis

Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move faster with confidence.

Our customers operate in highly regulated environments where strong governance, risk management, and compliance practices are critical. We partner closely with financial institutions and fintechs to help them build scalable, effective oversight programs and navigate an increasingly complex regulatory landscape.

At Themis, we believe great companies are built through disciplined operations, financial clarity, and a bias toward execution. We're looking for team members who are excited to solve meaningful problems, build strong internal systems, and help shape the future of governance, risk, and compliance.

About the Role

We're looking for a Finance & Operations Manager to be the operational backbone of Themis. This is a high-impact, cross-functional role that sits at the center of how we run the business — from managing day-to-day financial operations and supporting the CEO's external-facing commitments, to driving AI adoption across internal processes.

The ideal candidate is equally comfortable in spreadsheets and in board decks. They are detail-oriented yet strategic, resourceful, and bring a builder's mindset to every process they touch. This role will work directly with the CEO and have high visibility across the entire organization.

What You'll Do

Financial Analysis & Operations

• Build and maintain financial models, dashboards, and reporting to support operational and strategic decision-making

• Track budgets and key financial metrics; surface insights and flag issues proactively

• Own core financial operations including accounts payable/receivable, invoicing, and address reconciliation issues with the Accounting and Invoicing vendors

CEO & Executive Support

• Prepare materials and manage the submission process for investment requests on behalf of the CEO

• Draft, compile, and maintain Investor updates

• Support the CEO in ad hoc financial and operational analyses needed for external meetings, partnerships, and strategic initiatives

• Own relevant follow-through on action items and deliverables stemming from Board/ Investor interactions

• Send out product marketing emails to all customers

AI Operationalization

• Identify and lead high-leverage opportunities to automate or streamline internal workflows using AI across functions like finance, operations, HR, Customer Success

• Build, document, and roll out AI-powered processes that reduce manual effort and improve consistency across the company

• Serve as an internal champion for AI literacy

Communications & Content Operations

• Support production of the company newsletter, including content coordination, drafting, scheduling, and distribution

• Maintain internal documentation, SOPs, and process guides for finance and operations workflows

• Assist with cross-functional communications that require financial or operational context

Operational Excellence

• Identify and eliminate operational inefficiencies across the company

• Build scalable systems and processes that grow with the business

• Own special projects and cross-functional initiatives as the company evolves

• Maintain accurate records and ensure data integrity across financial systems

Required Qualifications

• 4–5 years of experience in finance, operations, or a related business function, ideally at a startup or high-growth company

• Strong financial acumen — comfortable with P&L, cash flow, budgeting, and financial reporting

• Experience preparing executive-level materials such as board decks, investor updates, or financial summaries

• Demonstrated ability to manage multiple priorities and deliver high-quality work under tight timelines

• High proficiency in spreadsheets (Excel or Google Sheets) and financial modeling

• Strong written communication skills — able to translate complex information into clear, compelling materials

• Self-starter with strong organizational instincts and exceptional attention to detail

Preferred Qualifications

• Experience supporting a CEO or C-suite executive in a high-paced environment

• Familiarity with investment request processes, grant applications, or venture financing documentation

• Experience in fintech, financial services, or a B2B SaaS company

• Working knowledge of AI tools (e.g., Claude, ChatGPT, Notion AI, Zapier) and a track record of applying them to business problems

• Experience with accounting platforms (e.g., QuickBooks, Ramp, Brex, Gusto) and modern SaaS operations stacks

What Makes Someone Successful in This Role

Ownership Without Being Asked You don't wait to be told. If something is broken, you fix it. If something is missing, you build it. You treat the company's resources and outcomes as your own.

Radical Accountability You own your numbers, your deadlines, and your mistakes. You communicate early when things go sideways and stay focused on solutions over explanations.

Builder Mentality You see every clunky process as an opportunity. You bring structure to chaos, document what you build, and make it easy for others to follow.

Discretion & Trust You handle sensitive financial and strategic information with maturity. People trust you because you've earned it — through consistency, accuracy, and good judgment.

Low Ego, High Output You care more about the work being done well than about who gets credit. You're collaborative, coachable, and willing to roll up your sleeves wherever the company needs you.

Curiosity & Adaptability You're genuinely excited about what AI can unlock in business operations. You learn fast, experiment thoughtfully, and bring others along with you.

Why Join Themis?

At Themis, you'll have the opportunity to help build the operational infrastructure of a fast-growing GRC platform at the intersection of fintech, compliance, and technology. You'll work directly with the CEO, have visibility into every part of the business, and play a meaningful role in how we scale.

We're a lean, high-output team that values ownership, transparency, and momentum. If you're excited to build systems that matter, work on problems that are genuinely complex, and grow alongside a company doing important work in financial services, we'd love to hear from you.