Finance and Insurance Manager

L0858 Kia of South Memphis; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Kia of South Memphis, part of Lithia Motors, seeks an experienced Finance & Insurance (F&I) Manager to guide customers through financing and protection products. You will submit deals to banks, present products, and ensure accurate paperwork.

Strong attention to detail and excellent communication are essential. You will collaborate with lenders, sales teams, and managers to deliver confident, compliant financing while supporting a premier car-buying experience in Memphis.

Qualifications

• Experience in auto financing and F&I processes.
• Ability to work with lenders and dealership systems.
• High school diploma or GED.

Responsibilities

• Greet customers professionally and present financing options.
• Submit deals to banks electronically.
• Enter transactions into ADP and lender systems.
• Ensure all contract paperwork meets DMV and lender requirements.
• Track deal receivables and follow up on outstanding items.
• Collaborate with sales team to complete deals.
• Obtain licensing within 90 days of hire.

Skills

Attention to detail

Communication skills

Work under pressure

Typing speed

Customer service

Job description

Dealership: L0858 Kia of South Memphis Kia of Memphis

What You’ll Do

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
• Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied).
• Assist Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days from date of hire.

What You’ll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!