Finance & Administrative Coordinator

1800 Packouts Midwest; Norfolk (VA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Telemedicine

Life insurance

Dental & Vision

Gym reimbursement

PTO 10 days

Holidays

Job summary

1-800-Packouts in Norfolk is seeking a Finance & Administrative Coordinator to manage day-to-day bookkeeping, support payroll, and produce recurring financial reports. You will handle accounts payable/receivable, maintain records, and support onboarding and employee documentation.

The role emphasizes accuracy, ownership, and meeting deadlines, with a strong focus on confidential financial information in a growing team.

Qualifications

• At least 3 years of experience in bookkeeping, accounting, or financial administration.
• Experience with accounts payable, accounts receivable, bank reconciliations, and financial reporting.
• Proficiency in Microsoft Excel and Microsoft Office 365.
• Experience using accounting, payroll, or business‑management software.

Responsibilities

• Manage accounts payable and accounts receivable.
• Receive, record, deposit, and apply customer and insurance payments.
• Prepare checks and process approved company expenses.
• Maintain accurate financial records and supporting documentation using company accounting systems.
• Reconcile bank accounts, credit cards, and other balance-sheet accounts.
• Track outstanding receivables and resolve account discrepancies.
• Support payroll processing and employee reimbursement tracking.
• Assist with month-end close and recurring financial reporting.
• Assist with financial analysis and special projects.
• Maintain confidentiality of all financial and employee information.
• Assist with onboarding, employee paperwork, and orientation.
• Maintain employee records and training documentation.
• Support benefits administration and annual review processes.
• Assist management with recruiting and other administrative projects as needed.

Skills

Attention to detail

Time management

Communication

Problem solving

Confidentiality

Independent work

Tools

Excel

Office 365

Accounting software

Job description

What We Do

At 1-800-Packouts, we help customers protect, preserve and restore their belongings after fire, water, or storm damage. Our team not only delivers high-level, detail-oriented service during stressful situations, but we deliver it with empathy and kindness.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance

Finance & Administrative Coordinator

Pay: $58,000.00 - $70,000.00 per year

What We Do

At 1-800-Packouts, we help customers protect, preserve and restore their belongings after fire, water, or storm damage. Our team not only delivers high-level, detail-oriented service during stressful situations, but we deliver it with empathy and kindness.

Who We Are

Since 2019, we have been committed to hiring individuals who align with our 5 core values:

• Honors God and Family
• Humble, Kind, and Transparent
• Fired Up
• Does the Right Thing
• FUN!

Position Summary

Due to continued growth in the Hampton Roads market, we are looking for an experienced and detail-oriented Finance & Administrative Coordinator at our Norfolk location.

The Finance & Administrative Coordinator keeps day-to-day financial processes accurate, organized, and on schedule. This role manages routine bookkeeping, supports payroll, prepares recurring reports, and gives leadership reliable information for sound business decisions. It also handles a small number of onboarding and employee-record tasks.

You’ll thrive in this role if you value accuracy, take ownership of your work, meet deadlines, and understand how reliable financial information supports a successful business.

Full-Time Employee Benefits

• 100% covered health insurance for the employee
• 100% covered telemedicine benefit
• 100% covered $30,000 life insurance policy; additional coverage may be purchased
• Optional dental, vision, dependent care FSA, short-term disability, long-term disability, accident, cancer, and critical illness coverage
• Gym membership reimbursement
• 10 days (80 hours) of annual PTO
• 6 Paid holidays
• 401(k) plan
• Bonus opportunity

What You’ll Do

Finance & Bookkeeping

• Manage accounts payable and accounts receivable
• Receive, record, deposit, and apply customer and insurance payments
• Prepare checks and process approved company expenses
• Maintain accurate financial records and supporting documentation using company accounting systems
• Reconcile bank accounts, credit cards, and other balance-sheet accounts
• Track outstanding receivables and resolve account discrepancies
• Support payroll processing and employee reimbursement tracking
• Assist with month-end close and recurring financial reporting
• Assist with financial analysis and special projects
• Maintain confidentiality of all financial and employee information

Administrative Support

• Assist with onboarding, employee paperwork, and orientation
• Maintain employee records and training documentation
• Support benefits administration and annual review processes
• Assist management with recruiting and other administrative projects as needed

What You’ll Bring

Required Experience

• At least 3 years of experience in bookkeeping, accounting, or financial administration required; 5 or more years preferred
• Demonstrated experience with accounts payable, accounts receivable, bank reconciliations, and financial reporting
• Understanding of accounting principles and financial recordkeeping
• Proficiency in Microsoft Excel and Microsoft Office 365
• Experience using accounting, payroll, or business‑management software

Skills & Traits

• Strong attention to detail, organization, and time‑management skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication and problem‑solving skills
• Ability to work independently while contributing to a team environment
• Ability to maintain confidentiality and dependable attendance

Additional Requirements

• Valid driver's license with a clean driving record
• Ability to pass a background check and drug test

See what our customers say about the care and support we provide by reading Google reviews for Packouts of southeastern Virginia.

We Provide Comfort After Disaster

Compensation: $58,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As a company that has proven to be the unified front in the Personal Property Insurance Industry, 1-800-Packouts sets the bar.

Our greatest strength is our people. From the Corporate Leadership to our Franchise Owners all across the U.S., 1-800-Packouts is comprised of some of the most experienced names in the Contents Industry. We offer an unparalleled level of professionalism and proficiency in an industry that is known to be demanding and in need of dedicated people who handle personal property claims.

The 1-800-Packouts educational process is another key component of raising the standard in the industry of how personal property claims are handled. We're never going to be satisfied with meeting the status quo. It is our goal to always improve our process, improve ourselves, and improve the experience our clients have.

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