Final-Mile Delivery Specialist | Customer Experience

Tractor Supply Company; Troy (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Tractor Supply Company is seeking a Delivery Specialist to deliver merchandise to customers within the assigned market, upholding safety and quality standards. The role emphasizes building trusted customer relationships, offering informed advice, and handling returns as needed.

Responsibilities include timely deliveries, coordinating with store personnel, and maintaining equipment while ensuring excellent customer experience across all interactions.

Qualifications

• Requires high school diploma or equivalent.
• DOT Medical Card as required.

Responsibilities

• Maintain regular and predictable attendance.
• Ensure timely deliveries meeting scheduled times.
• Operate and maintain delivery vehicle and equipment.
• Load, unload, and organize products safely.
• Conduct pre-trip and post-trip vehicle inspections.
• Provide exceptional customer service and address customer concerns.

Skills

Time management

Customer service

Communication

Education

High school diploma or equivalent

DOT Medical Card

Tools

Pallet jack

Dolly

Forklift

Outlook

Job description

Tractor Supply Company is seeking a Delivery Specialist to deliver merchandise to customers within the assigned market, upholding safety and quality standards. The role emphasizes building trusted customer relationships, offering informed advice, and handling returns as needed.

Responsibilities include timely deliveries, coordinating with store personnel, and maintaining equipment while ensuring excellent customer experience across all interactions.