Fill-Pack Quality Operations Supervisor

KIK Consumer Products; Salem (VA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Employer 401(k) match

Education assistance

Job summary

KIK Consumer Products is seeking a Quality Lead in Salem, VA to oversee on-floor quality control and ensure SOP adherence. You will audit records, manage investigations, and own product specifications.

You’ll develop training programs to foster a culture of total quality and report monthly KPI results. The role emphasizes cross-functional collaboration, strong problem-solving, and hands-on use of analytical instruments.

Qualifications

• Associate’s degree or relevant industry certifications required; Bachelor’s preferred.
• Approximately 3 years of experience in a filling/packaging manufacturing setting is preferred.
• Strong quantitative aptitude and problem-solving mindset.
• Hands-on with refractometers, viscometers, pH meters, digital titrators, and analytical balances.
• Mechanical savvy plus wet-chemistry skills: titrations, pH adjustments, and acid/base dilutions.
• Proficiency with quality management systems and related applications.
• Demonstrated ability to lead change and influence cross-functional teams.
• Microsoft Office proficiency; clear, confident communicator with strong interpersonal skills.

Responsibilities

• Oversee on-floor quality control to ensure compliance with SOPs, Quality Guidelines, and site procedures.
• Audit records for testing, product holds, internal investigations, and root-cause/corrective action activities.
• Own the development, maintenance, and governance of product specifications.
• Build and sustain training programs that enable a culture of total quality.
• Measure, analyze, and report monthly quality KPIs; manage reporting of retail/store check data.
• Review and monitor production deviations tied to quality, ensuring timely resolution.
• Model collaborative, ethical, and safety-first behaviors that elevate plant-wide quality.

Skills

Root-cause analysis

Quality leadership

Cross-functional collaboration

Problem solving

Microsoft Office

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Refractometers

Viscometers

pH meters

Digital titrators

Analytical balances

Job description

Lead Quality Where It Matters Most

At KIK Consumer Products, we craft and manufacture the trusted cleaning and pool-care brands that keep households healthy. As one of North America’s largest independent consumer product manufacturers, we turn ideas into safe, reliable products across 16 North American facilities and global operations in Canada, Europe, and Australia. Our team of 2,300+ professionals spans product development, formulation, sourcing, manufacturing, packaging, marketing, project management, QA, compliance, distribution, and logistics—all united by our One KIK values: deliver on commitments, stay customer-focused and profit-minded, and never compromise on safety, ethics, or integrity.

A Day in the Life

You start your morning walk-through on 1st Shift (6:00am–4:30pm, Monday–Thursday; with weekend coverage as business needs arise), greeting production and engineering partners. You review overnight holds, verify in-process checks against specifications, and huddle with your quality techs to prioritize audits and investigations. Midday finds you diving into root-cause analysis on a deviation, coaching a technician through a titration, and aligning with operations on corrective actions. Before close, you publish quality metrics, sign off on spec updates, and map tomorrow’s training touchpoints—so the line runs right the first time.

How You’ll Make an Impact

• Oversee on-floor quality control to ensure compliance with SOPs, Quality Guidelines, and site procedures.
• Audit records for testing, product holds, internal investigations, and root-cause/corrective action activities.
• Own the development, maintenance, and governance of product specifications.
• Build and sustain training programs that enable a culture of total quality.
• Measure, analyze, and report monthly quality KPIs; manage reporting of retail/store check data.
• Review and monitor production deviations tied to quality, ensuring timely resolution.
• Model collaborative, ethical, and safety-first behaviors that elevate plant-wide quality.

Note: This overview captures the role’s general scope and expectations and may evolve. Additional responsibilities may be assigned.

What You’ll Bring

• Associate’s degree or relevant industry certifications required; Bachelor’s preferred.
• Approximately 3 years of experience in a filling/packaging manufacturing setting is preferred.
• Strong quantitative aptitude and problem-solving mindset.
• Hands‑on with refractometers, viscometers, pH meters, digital titrators, and analytical balances.
• Mechanical savvy plus wet‑chemistry skills: titrations, pH adjustments, and acid/base dilutions.
• Proficiency with quality management systems and related applications.
• Demonstrated ability to lead change and influence cross‑functional teams.
• Microsoft Office proficiency; clear, confident communicator with strong interpersonal skills.
• Motivated self‑starter eager to grow a long‑term career in quality leadership.

Compensation, Benefits, and Growth

Base salary: $70,000–$75,000, plus an annual incentive bonus. Actual compensation may vary based on factors including, but not limited to, relevant experience and skills, time in role, business line, and geographic/office location.

We offer a comprehensive benefits package—health, wellness, dental, vision, life, and disability coverage—plus retirement savings with employer match. We also invest in your development through Education Assistance to support ongoing learning and career progression.

Our Brands

Our portfolio includes iconic names such as Spic and Span® and Comet® cleaning products; Clorox® Pool&Spa™ (under license); and leading pool-care lines BioGuard® and Natural Chemistry®. We’re also North America’s #1 producer of private-label bleach and a major private-label supplier of laundry detergents and additives, dish products, general‑purpose cleaners, and more.

Inclusion, Accessibility, and Legal

KIK is an Equal Employment Opportunity / Affi… KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.

Privacy

Privacy Policy: https://www.kikcorp.com/privacy-policy-applicant