Fielding's River Oaks Expeditor / Barista

Fielding's Culinary Group; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic culinary team as a Barista/Expo, where you'll play a vital role in enhancing guest experiences through exceptional service and beverage preparation. In this fast-paced environment, you'll be responsible for crafting delicious coffee and non-alcoholic drinks while ensuring timely food delivery to tables. This role not only allows you to showcase your beverage skills but also offers opportunities for growth and development within a supportive team. If you thrive in a lively atmosphere and enjoy making guests feel welcome, this position is perfect for you!

Benefits

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Ability to make coffee and beverages to standard and expectation.
• Maintain a positive attitude in high-stress situations.

Responsibilities

• Prepare coffee and non-alcoholic beverages for guests.
• Organize and deliver food to tables using the Pivot Point system.

Skills

Customer Service

Food Knowledge

Positive Attitude

Bilingual

Problem Solving

Education

Valid State Food Handlers License

Tools

LAVU POS

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Expeditor / Barista Job Description

The Barista/Expo position at Fielding’s River Oaks is a key element in creating a positive, memorable guest experience. The primary focus is:

1. Make coffee and non-alcohol beverages per the ticket.
2. Organize and deliver food to the tables according to seat number (Pivot point system).
3. Ring to-go food and deliver within the Novel building.

Other tasks may apply from time to time such as organizing, cleaning, restocking, etc.

Essential Duties (but not limited to):

• Maintain a positive attitude in high stress situations.
• Make coffee and other non-alcoholic beverages to standard and expectation, ready for service.
• Have strong core menu food knowledge.
• Pack to-go orders to expectation.
• Be able to use the LAVU POS to ring food for to-go orders.
• Deliver food and beverages to the guest table using the Pivot Point System.
• Possess a valid state Food Handlers License.
• Handle food and beverage in accordance with State and County food handler regulations.
• Present a professional, positive, well-kept, well-groomed appearance to standard.
• Be able to read food and beverage tickets.
• Be able to communicate with others in a positive manner.
• Work with the kitchen and service team to get the right food and beverage to the right guest using the Pivot point system (no food auction).

Competencies & Qualifications:

• To make all coffees and beverages using equipment to stated recipes and procedures.
• Be able to handle hot and beverage plates safely.
• Have a true happy disposition.
• Bi-lingual a plus.
• Enjoy highly fluid situations.
• Be able to think on your feet quickly.
• Demonstrate interest and share knowledge of food.
• Able to lift and carry 25 pounds.
• Able to follow directions.
• Develop rapport with food experts to understand the full range of Fielding’s products and services.
• Consistently search for ways to improve and promote a high level of guest service.
• Review and discuss guest and Partner feedback.
• Treat guests and Partners with respect.
• Provide a risk-free and safe working environment and experience.
• Apply accurate logic and common sense in decision making or solving problems.
• Seek help and resources to achieve goals and objectives.
• Stay focused and detail-oriented while on duty and work through distractions.
• Able to identify, prioritize activities, and modify work routines to eliminate wasted efforts.
• Follow guidelines and rules of Fielding’s culinary group.
• Speak clearly and logically to be understood and get the point across when communicating.
• Ability to read and interpret documents, operating and maintenance instructions, and procedure manuals.