Fieldings River Oaks Expeditor Barista

Fielding's River Oaks; Houston (TX); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a vibrant team at a forward-thinking establishment where you will play a crucial role in delivering exceptional guest experiences. As a Barista/Expo, you will prepare a variety of beverages and ensure timely food delivery, all while maintaining a positive and professional demeanor. This dynamic position offers opportunities for growth and development in a supportive environment, making it ideal for those who thrive in fast-paced settings. If you are passionate about providing outstanding service and enjoy working in a collaborative atmosphere, this role is perfect for you.

Benefits

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Ability to maintain a positive attitude in high-stress situations.
• Strong knowledge of food and beverage preparation standards.

Responsibilities

• Prepare coffee and beverages according to established standards.
• Deliver food and beverages efficiently using the Pivot Point System.

Skills

Customer Service

Food Knowledge

Communication Skills

Problem Solving

Bilingual

Education

Valid State Food Handlers License

Tools

LAVU POS

Job description

Benefits:

1. Competitive salary
2. Employee discounts
3. Flexible schedule
4. Opportunity for advancement
5. Training & development

Expeditor / Barista Job Description

The Barista/Expo position at Fielding’s River Oaks is a key element in creating a positive, memorable guest experience. The position's primary focus is:

1. Make coffee and non-alcohol beverages per the ticket.
2. Organize and deliver food to the tables according to seat number (Pivot point system).
3. Ring to-go food and deliver within the Novel building.

Other tasks apply from time to time such as organizing, cleaning, restocking, etc.

Essential Duties but not limited to:

1. Maintain a positive attitude in high stress situations.
2. Make coffee and other non-alcoholic beverages to standard and expectation, ready for service.
3. Have strong core menu food knowledge.
4. Pack to-go orders to expectation.
5. Be able to use the LAVU POS to ring food for to-go orders.
6. Deliver food and beverages to the guest table using the Pivot Point System.
7. Possess a valid state Food Handlers License. Fielding’s will provide training as needed.
8. Handle food and beverage in accordance with State and County food handler regulations.
9. Present a professional, positive, well-kept, well-groomed appearance to standard.
10. Be able to read food and beverage tickets.
11. Be able to communicate with others in a positive manner.
12. Work with the kitchen and service team to get the right food and beverage to the right guest using the Pivot point system (no food auction).

Competencies & Qualifications:

1. To make all coffees and beverages using equipment to stated recipes using stated procedures.
2. Be able to handle hot and beverage plates safely.
3. Have a true happy disposition.
4. Bi-lingual a plus.
5. Like highly fluid situations.
6. Be able to think on your feet quickly.
7. Demonstrate interest and share knowledge of food.
8. Able to lift and carry 25 pounds.
9. Able to follow directions.
10. Develop rapport with food expert to understand the full range of Fielding’s products and services.
11. Consistently search ways to improve and promote a high level of guest service.
12. Review and discuss guest and Partner feedback.
13. Treat guests and Partners with respect.
14. Provide a risk-free and safe working environment and experience.
15. Apply accurate logic and common sense in decision making or solving problems.
16. Seek help and resources to achieve goals and objectives.
17. Stay focused and detail-oriented while on duty and work through distractions.
18. Able to identify, prioritize activities, and modify work routines to eliminate wasted efforts.
19. Follow guidelines and rules of Fielding’s culinary group.
20. Speak clearly and logically to be understood and get the point across when communicating.
21. Ability to read and interpret documents, operating and maintenance instructions, and procedure manuals.