Field Training Specialist Intern

Winsupply Inc.; Moraine (OH); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Winsupply is a growing group of more than 670 locally‑owned companies that span HVAC, Plumbing, Electrical and more. The Winsupply Internship Program offers students hands‑on experience through immersive learning, mentorship, and a capstone project that drives real value for the organization.

As a Field Training Specialist Intern, you will conduct on-site and virtual training for local companies, help configure WISE data, create tickets, and coordinate with Training Services to achieve

Qualifications

• Currently enrolled in an accredited university or college, at undergrad or master's level.
• Willingness to participate in on-site and virtual training sessions.
• Strong written and verbal communication skills.

Responsibilities

• Train employees on WISE, WinZone and Winreports functions.
• Work with local company in organization and/or setup of WISE data.
• Conduct various follow‑up training activities with recently visited local company.
• Create, maintain, and follow up help tickets for end users until their issue is resolved.
• Routinely work with Programming, Quality Assurance, and Support teams on various projects.
• Provide conceptual and strategic guidance to local companies.
• Other duties as assigned.

Skills

Training delivery

Communication

Customer experience

Education

Currently enrolled in accredited university/college (undergrad or masters)

Job description

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back‑office operations.

Job Description

Internship Summary

The Winsupply Internship Program offers students a unique opportunity to build valuable skills through immersive classroom learning, off‑site training, and a collaborative capstone project. The program is structured to promote professional development by offering mentorship, meaningful networking opportunities, and hands‑on experience in real‑world projects. Participants will not only develop their careers but also make a significant impact within the Winsupply organization, contributing to innovative solutions and long‑term success.

Position Summary
We are seeking a proactive and detail-oriented Field Training Specialist Intern that conducts both on‑site and virtual training for local companies. They will work closely with Local Companies, Area Leaders, and Training Services to ensure desired performance outcomes.

Key Responsibilities

• Train employees on WISE, WinZone and Winreports functions.
• Work with local company in organization and/or setup of WISE data.
• Conduct various follow‑up training activities with recently visited local company.
• Create, maintain, and follow up help tickets for end users until their issue is resolved.
• Routinely work with Programming, Quality Assurance, and Support teams on various projects.
• Provide conceptual and strategic guidance to local companies.
• Other duties as assigned.

Competencies for Success

• Builds Customer Experience
• Communication
• Planning and Organizing

Qualifications

Minimum Qualifications

• Currently enrolled in an accredited university or college, either at the undergraduate or master’s level.

Additional Information

Physical Demands

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, other computer components, and warehouse equipment.

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.