Field Trainer - New Jersey

Paycom - ATS; Chattanooga (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

ModWash is seeking a Field Trainer to ensure a safe, knowledgeable work environment and outstanding guest experiences while reinforcing our company standards across sites.

You will train managers and team members on site operations, maintenance, checklists, sales opportunities, and customer service, with regional travel up to 90%. You’ll develop curriculum, mentor staff, and collaborate with leaders to drive top and bottom-line results.

Qualifications

• High school diploma required.
• 3+ years of training experience.
• Ability to travel regionally and to all states of operation.
• Valid driver’s license and insurance.
• Proficient in technologies and equipment used in car wash operations.
• Proficient in Microsoft Office Suite or related software.
• Strong interpersonal skills.
• Flexible scheduling, including some weekends and evenings.

Responsibilities

• Train managers and team members on technical aspects of site operations.
• Train on daily and weekly tunnel operations checklists.
• Train on preventative maintenance.
• Train on daily operations, including open/closing checklists, sales opportunities, customer service, and teamwork.
• Train on administrative requirements and using company systems.
• Schedule and train field managers on troubleshooting equipment.
• Develop talent through designated career path programs and mentorship.
• Improve training curriculum through content development based on experience and feedback.
• Provide resources to drive top and bottom-line results.
• Project a positive image of the organization to employees, customers, industry, and community.
• Perform other related duties as assigned.
• Must travel up to 90% of the time.

Skills

Travel readiness

Interpersonal skills

Technical training

Team training

Education

High school diploma

Tools

Microsoft Office Suite

Job description

The Field Trainer ensures a safe and knowledgeable work environment for employees, supporting and growing our business in order for each guest to have an outstanding experience while reinforcing our company standards. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities.Responsibilities:The Field Trainer is responsible for training company employees to ensure that they are equipped with the necessary knowledge and resources to effectively deliver optimum performance, while maintaining company standards and following operational processes.Qualifications:A high school diploma3+ years of experience in a training roleAbility to regularly travel within the assigned regional areaAbility to travel to all states of company operation as neededPossess and maintain a valid driver’s license and insurance coverageProficient in technologies and equipment used in car wash operationsProficient in Microsoft Office Suite or related softwareStrong interpersonal skillsFlexibility in scheduling, including some weekends and evenings.Position Requirements:Train the managers and team members on all technical aspects of the site operationTrain the managers and team members on the daily and weekly tunnel operations checklistTrain the managers and team members on preventative maintenanceTrain the managers and team members on daily operations, including open and closing checklists, sales opportunities (on-site and within the community), customer service responsibilities, and working as a teamTrain the managers and team members on administrative requirements and using available company systemsSchedule and train field managers on troubleshooting technical problems with equipmentTrain managers and team members to become subject matter experts at their site in order to conduct new employee trainings.Assist in improving the training curriculum through development and implementation of content based on experience and employee feedbackDevelop talent through designated career path programs and personal mentorshipProvide company and training resources that assist the site in driving top and bottom-line resultsProject a positive image of the organization to employees, customers, industry, and communityPerform other related duties as assignedPhysical Requirements:Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)Be on your feet for extended periods of timePhysically able to bend, stoop, squat, kneel, reach, step to perform job dutiesAbility to carry, lift, push, pull, and move up to 50 poundsAlert and able to maneuver around moving vehicles and equipmentSafely climb and maneuver a 12ft ladderRespond quickly to soundsMove safely over uneven terrain and in confined spacesSee clearly and respond to dangerous situationsMust have the ability to be engaged with all ModTeam members and customers while on siteAbility to travel a minimum of 90%ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time