Field Telecom Installation Technician - Customer Experience

AT&T; Jackson (MS); On-site; USD 24,000 - 43,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time off

Job summary

AT&T in Brandon, MS is hiring Installation Technicians to install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes and businesses. You’ll work independently as a trusted expert, solving problems and delivering best-in-class service.

This role includes paid training, overtime, and a competitive benefits package. 40‑hour weeks with evenings and weekends required. A valid driver’s license, lifting up to 60 lbs, and comfort with ladder work are essential.

Qualifications

• Valid driver's license is required.
• Ability to lift up to 60 lbs and perform ladder work.
• Willingness to work evenings, weekends and overtime.
• Ability to identify wire and cable colors.
• Must pass pre-employment assessment.

Responsibilities

• Install broadband, Wi‑Fi and voice services at customer sites.
• Provide on-site technical support and activation.
• Maintain safety standards and follow ladder procedures.
• Meet customers and deliver best-in-class service.
• Complete paid training and ongoing learning.

Skills

Valid driver's license

Customer service

Problem solving

Wiring/color identification

Ladder safety

Job description

AT&T in Brandon, MS is hiring Installation Technicians to install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes and businesses. You’ll work independently as a trusted expert, solving problems and delivering best-in-class service.

This role includes paid training, overtime, and a competitive benefits package. 40‑hour weeks with evenings and weekends required. A valid driver’s license, lifting up to 60 lbs, and comfort with ladder work are essential.