Field Technology Specialist (Construction)

PCL Construction; Honolulu (HI); On-site; USD 66,000 - 85,000; Full time

Benefits offered by this job

Employee ownership opportunities

401(k) with company match

Industry-leading medical, dental and vision benefits

Career growth pathways and mentorship programs

Ongoing opportunities to learn new skills

Job summary

PCL Construction is seeking a Field Technology Specialist (Construction) in Honolulu, Hawaii. This position involves resolving user-reported problems, delivering technical training, and ensuring optimal operation of server resources and tech solutions.

Ideal candidates should have effective communication skills, basic problem-solving abilities, and preferably hold a high school diploma or a degree in computer technology. The role offers a great benefits package including medical coverage and 401(k) with match.

Qualifications

• Two years of experience including Co-op/internship or relevant experience preferred.
• Ability to establish and maintain effective relationships with key stakeholders and decision makers.
• Must be able to lift up to 40 lbs as part of regular job duties.

Responsibilities

• Resolves user-reported problems using available tools and following procedures.
• Delivers technical training and other knowledge resources.
• Logs problems and resolutions in the problem-management database.
• Provides implementation support on corporate and regional initiatives.

Skills

Effective verbal and written communication skills

Basic problem-solving and troubleshooting skills

Organizational and time-management skills

Basic understanding of Windows operating systems and networking standards

Education

High school diploma or equivalent

Bachelor’s or Associate’s degree in computer technology or related discipline

Job description

Field Technology Specialist (Construction)

Estimated salary range: $66,000 - $85,000.

Location: Honolulu, Hawaii.

Responsibilities

• Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
• District jobsite setup and turndown, including remote support.
• Delivers technical training and other knowledge resources.
• Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
• Accurate and timely logging of problems, and resolutions to problems, in problem‑management database.
• Provides implementation support on corporate and regional initiatives.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s or Associate’s degree in computer technology or a related discipline preferred.
• Two years experience including Co‑op/internship or relevant experience preferred.
• Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
• Basic problem‑solving and troubleshooting skills with a focus on proactive solutions.
• Organizational and time‑management skills, with the ability to multitask and prioritize own work.
• Results‑oriented and able to meet deadlines.
• Ability to establish and maintain effective relationships with key stakeholders and decision makers.
• Basic understanding of Windows operating systems and networking standards.
• Must be able to lift up to 40 lbs. as part of regular job duties.

Benefits

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• 401(k) with company match
• Industry‑leading medical, dental and vision benefits
• Prescription drug coverage and telemedicine services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• HSA or FSA for healthcare, dependent care and transportation
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world‑class training through PCL’s College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

EEO Statement

At PCL Construction Services, Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

For accommodations during the application process, contact [e-mail] and include the position and location of interest.

Company: PCL Construction Services, Inc.

Job Title: Field Technology Specialist (Construction)

Requisition ID: 12660