Field Technician VI

Spectrum; New York, Jackson (NY, MS); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team as a Field Technician VI, where your expertise will help connect large customers, including universities and corporations, with top-tier service. This role involves problem-solving and building relationships while working in a fast-paced environment. You will be responsible for installations and troubleshooting, ensuring seamless communication with clients and internal teams. If you thrive in a collaborative culture and enjoy hands-on technical work, this position offers a unique opportunity to grow your skills and career in a supportive environment.

Benefits

Paid training

Competitive pay

Learning opportunities

Dynamic growth potential

Qualifications

• Experience in complex cabling jobs, including Cat5/Cat6 installations.
• IP networking experience of 3+ years and Field Technician IV/V experience.

Responsibilities

• Provide installation and service to large customers, including universities and corporations.
• Ensure smooth processes while working with multiple departments.

Skills

Troubleshooting

Communication

Organization

Collaboration

Problem Solving

Education

High school diploma

Tools

Electric drills

Hammers

Wrenches

Screwdrivers

Signal level meters

Fusion splicer

DWDM

CWDM

Job description

Do you have a strong business acumen? Are you someone who is highly organized? Are you self-driven and able to make quick decisions? If so, you might be a great fit for our Field Technician VI role, a part of Spectrum’s Field Operations business unit.

Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. Field Technicians work with and support the company’s largest customers and build upon the reputation of Spectrum as a top-tier service provider in the carrier industry.

BE PART OF THE CONNECTION

As a Field Technician VI, you will work with some of Spectrum’s largest customers, consisting of, governments, school districts, universities, large corporations, and other carriers. Your interpersonal skills will allow you to build relationships with these customers and ensure a smooth process when providing them with installation and service. You will also build relationships with, interact with multiple departments, and provide remote hands-on work for Enterprise Engineering at co locations/data centers at large customers premises.

WHAT OUR FIELD TECHS ENJOY MOST

• Problem solving and overcoming obstacles
• The team-oriented culture
• Building internal and external relationships

This role is performed mostly indoors in a fast-paced environment within multi-tenet buildings at a variety of locations. You will be on a mandatory on-call rotation.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Education: High school diploma or equivalent experience
• Experience:
  
  • Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling
  • Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments
  • IP networking experience - 3+
  • Field Technician IV/V experience - 1+
  • Installation and repair of WAN/LAN and wireless access point (WAP) related equipment experience
  • Completion of appropriate Charter University Training according to the Broadband Technician Career Path Training Matrix, or equivalent work experience
• Technical Skills: Troubleshooting, engineering, SONET/Ethernet transport
• Knowledge:
  • Extensive knowledge of the TCP/IP stack and associated abstraction layers
  • Extensive knowledge of network designs, network architectures, and network topologies
  • Basic knowledge using software tools to support the current operations
  • Knowledge in basic network devices and network appliances
• Skills: Communication, organization, collaboration
• Abilities:
  • Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
  • Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
  • Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
  • Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, light meters, fusion splicer, DWDM, CWDM etc.)
  • Ability to perform job from high places (i.e. poles and roofs)
  • Ability to work with small components and wires to make cable connections
  • Ability to use handheld communication devices and applications
  • Ability to use personal computer and software applications
• Valid driver's license with satisfactory driving record within Company required standards
  

Preferred Qualifications

• Project Management
  

SPECTRUM CONNECTS YOU TO MORE

• Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards: See all the ways we invest in you—at work and in life
  

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TCB113 2025-53986 2025

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