Field Technician - Vancouver, WA Hiring Event

EchoStar

Vancouver (WA)

Sur place

USD 33 000 - 39 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Company van
Tools provided
Uniforms

Résumé du poste

EchoStar is hiring a field technician to install and service DISH equipment and smart home products at customers’ homes. You’ll educate customers on using their tech and recommend complementary services. A clean, professional mindset and independent work ethic with team connectivity are essential.

The role emphasizes reliability, safety, and a strong focus on customer satisfaction, with the company supporting career growth and comprehensive benefits.

Qualifications

  • Valid Driver’s License with clean record.
  • Willingness to travel and flexible to evening/weekend/holiday shifts.
  • Physical ability to climb ladders up to 40 ft, lift up to 70 lbs, and meet weight requirements.
  • Customer focus to build trust and deliver a great experience.
  • Strong problem-solving skills to handle on-the-spot challenges.
  • Determination to work in tight spaces and varied weather.
  • Adaptability to handle changes and unexpected tasks.

Responsabilités

  • Visit customers’ homes, install and service DISH equipment and smart home products.
  • Teach customers how to use their tech and offer additional services when helpful.
  • Keep a clean work area and stay professional while working independently but connected with the team.

Connaissances

Driver's license
Schedule flexibility
Physical ability
Customer focus
Problem solving
Determination
Adaptability

Description du poste

What Success Looks Like (Objectives):

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs

Core Skills, Competencies, and Key Experiences (What you’ll bring)

What You’ll Need:
  • Valid Driver’s License: Clean record required
  • Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability:
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus: Build trust and create a great experience
  • Problem-Solving: Tackle a variety of challenges on the spot
  • Determination: Work in tight spaces and all kinds of weather

Adaptability: Handle changes and unexpected tasks with ease

Salary Range

Compensation: $24.25/Hour

About Our Department

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

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