Field Technician - Richmond, VA Hiring Event

EchoStar; Richmond (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Complimentary DISH TV

Discounts on Sling TV

Boost Mobile plans

Company-provided van

Tools and uniforms

Job summary

EchoStar is seeking a field technician to install and service DISH equipment and smart home products in customers’ homes. You’ll educate customers on usage and potential add-on services while maintaining a clean, professional work area.

You’ll work independently with periodic team connectivity, travel as needed, and adapt to varying environments. Compensation includes paid training, benefits, and opportunities for advancement within the EchoStar family.

Qualifications

• Must have a valid driver’s license and clean record.
• Willingness to travel and work shifts that may include evenings, weekends, or holidays.
• Physical ability to climb ladders, lift up to 70 lbs, and meet weight requirements.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their tech and offer additional services when helpful.
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.

Skills

Customer Focus

Problem-Solving

Determination

Adaptability

Schedule Flexibility

Valid Driver’s License

Job description

What Success Looks Like (Objectives):

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You’ll Get:

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

Core Skills, Competencies, and Key Experiences (What you’ll bring)

What You’ll Need:

• Valid Driver’s License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather

Adaptability: Handle changes and unexpected tasks with ease

Salary Range

Compensation: $22.25/Hour

About our Department

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six‑time J.D. Power award winner for being #1 in Customer Satisfaction.

About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.