Field Technician - Truck and Bus

MacAllister Machinery Co., Inc.; Indianapolis (IN); On-site; Full time

Job summary

Join a leading company as a Field Technician responsible for repairing hydro-excavation trucks and buses. This role involves on-site troubleshooting, ensuring excellent customer satisfaction, and maintaining accurate documentation. Candidates should have at least 3 years of mechanical experience with diesel engines and possess a valid driver's license.

Qualifications

• 3+ years mechanical experience with diesel engines.
• Strong knowledge of hydraulic systems and drivetrain repairs.
• Ability to work in high-pressure environments.

Responsibilities

• Perform repairs on-site using proper tools and procedures.
• Ensure documentation is completed accurately and efficiently.
• Maintain customer satisfaction by meeting their needs and deadlines.

Skills

Mechanically inclined

Customer service

Strong communication

Detail-oriented

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Join to apply for the Field Technician - Truck and Bus role at MacAllister Machinery Co., Inc.

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Join to apply for the Field Technician - Truck and Bus role at MacAllister Machinery Co., Inc.

Position Summary

Description

Position Summary

This position is responsible for troubleshooting and performing repairs on-site Hydro-excavation trucks, over-the-road trucks, and/or bus repair jobs.

Position Duties/Responsibilities

Primary Responsibilities:

• Performs scheduled services and repairs on OTR and hydro-excavation trucks or buses (engines, drivetrain, chassis, electrical, hydraulic systems) in the field using proper tools and procedures
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
• Maintain customer satisfaction by ensuring customer needs and deadlines are met
• Complete all scheduled repairs in a safe and efficient manner
• Follow all safety and contamination control rules and regulations
• Adheres to all safety rules and maintains quality housekeeping in the work area
• Maintain company-issued equipment and vehicles per company policy
  
  

Supervisory Responsibilities

• No formal responsibility for supervising others
  
  

Position Requirements

Required

• High School diploma or GED or equivalent work experience
• 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
• Valid Driver’s License
  
  

Preferred

• 5 years or more experience with hydro-excavation trucks (Hi-Vac experience is a plus)
• 5 years or more experience with diesel engines (Caterpillar or Cummins is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
• Medium/Heavy Duty Cummins Engine Certification
• Commercial driver's license or ability to obtain one within 6 months of employment
  
  

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Strong communication skills, including verbal, written, and listening skills.
• Strong multitasking abilities, detail-oriented, and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts, including personal appearance and friendliness, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline-driven environment
• Ability to work overtime and weekends as needed
  
  

Other Requirements of Position

• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
• If an error is made while in this position, it will require some effort to identify the error and can impact the company in regards to safety, productivity, and financial
• Frequently communicates with management, coworkers, and vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents
  
  

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Machinery Manufacturing

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