Field Technician - SITECH

Mustang Cat; Tomball (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Hands-On Training

Team-Focused Culture

401(k) Retirement Program

Leading Construction Technology

Job summary

Mustang Cat, a Caterpillar dealer serving Southeast Texas, is hiring a SITECH Field Service Technician. You will install, troubleshoot, and service machine control and construction technology systems on heavy equipment in the field.

Ideal candidates bring hands-on experience with heavy equipment and electrical systems, strong mechanical aptitude, and a proactive, customer-focused attitude. Must be willing to learn new technologies and work on-site with customers.

Qualifications

• 1 year of heavy equipment and electrical systems experience.
• Strong mechanical aptitude and problem-solving skills.
• Organized, with good communication and field-prioritization ability.
• Willingness to learn new construction technology and tools.

Responsibilities

• Install, diagnose, troubleshoot, service, and repair machine control systems on heavy equipment.
• Use mechanical and electrical knowledge to diagnose issues at customer sites.
• Provide field service and technical support on job sites.
• Document service calls and communicate feedback to improve products and services.
• Collaborate with internal teams and manufacturers to resolve issues.
• Deliver professional customer service during field visits.

Skills

Heavy equipment systems experience

Electrical systems experience

Mechanical aptitude

"get it done" attitude

Customer-focused

Tools

CAN protocol

Ethernet Protocol

Trimble Technology

Machine control technology

Job description

11311 Holderrieth Rd, Tomball, TX 77375, USA

Job Description

Posted Monday, August 31, 2026 at 6:00 AM

Building Texas…Powering the World. Since 1952, Mustang has proudly served theconstruction, oil & gas, power generation, marine, and manufacturingindustries a s the authorized Caterpillar® dealer for Southeast Texas . Start your career with Mustang Cat - one ofAmerica's Greatest Midsize Workplaces of 2025!

Now Hiring: SITECH Field Service Technician

(Construction Technology Technician | Machine Control & Grade Control | Heavy Equipment Field Service)

SITECH Southeast Texas (SETX) is hiring a Field Service Technician to install, troubleshoot, service, and support construction technology and machine control systems in the field.

This role combines heavy equipment knowledge, electrical troubleshooting, and construction technology to help customers get the most out of their equipment and jobsite technology. If you have hands‑on experience with heavy equipment and electrical systems and enjoy solving technical problems in the field, this is a great opportunity to build your expertise in a growing area of the construction industry.

At SITECH SETX, we connect heavy equipment with the technology that helps contractors work more accurately, efficiently, and productively. We offer:

• Competitive Compensation
• Hands-On Training & Opportunities to Learn New Technology
• Collaborative, Team-Focused Culture
• 401(k) Retirement Program
• Opportunity to Work with Leading Construction Technology

What You’ll Do as a SITECH Field Service Technician:

As a Field Service Technician, you’ll provide hands‑on technical support at customer jobsites while installing and servicing machine control and construction technology systems.

Responsibilities include:

• Install, diagnose, troubleshoot, service, and repair machine control systems on heavy equipment
• Use mechanical, electrical, and technical knowledge to diagnose equipment and technology issues
• Provide field service and technical support directly at customer job sites
• Diagnose system errors and technical problems and determine appropriate solutions
• Provide hands‑on technical training and guidance to customers
• Document service calls, repairs, and support activities accurately in company systems
• Gather and communicate technical feedback to help improve products, services, and customer support
• Work with internal teams and manufacturers to resolve technical issues
• Assist with developing and maintaining service and support processes
• Deliver professional, responsive customer service during field visits

What We’re Looking For:

• Minimum of 1 year of experience with heavy equipment systems and electrical systems
• Strong mechanical aptitude with the ability to troubleshoot equipment and technical systems
• Highly organized with strong communication skills and the ability to manage field service assignments and priorities
• Results-oriented with a strong sense of initiative and a “get it done” attitude
• Team player who takes ownership and follows through on assignments
• Naturally curious with a willingness to ask questions and fully understand technical issues
• Resourceful and creative problem‑solver who can evaluate challenges from multiple angles
• Customer-focused and comfortable providing hands‑on support in the field
• Willingness and ability to learn new technologies, products, and processes

Preferred Experience:

• Precision Construction
• CAN and Ethernet Protocol
• Trimble Technology Solutions
• Grade Management
• Machine Control Technology

Start your next chapter with SITECH Southeast Texas as a Field Service Technician—and combine your heavy equipment experience with cutting‑edge construction technology to help customers build smarter, more accurate, and more productive jobsites.

Mustang Cat is an Equal Opportunity Employer.