Field Technician: On-Site Support & Data-Driven Service

Jacam-Catalyst; Hennessey (OK); On-site; USD 40,000 - 65,000; Full time

Job summary

Jacam-Catalyst is seeking a hands-on field support and analytics role to provide samples, repairs and chemical inventory to customers. You will drive indoors and outdoors, read data and support Account Managers while cultivating strong customer relationships.

The position requires lifting 50 pounds, strong English communication, and the ability to work both independently and as part of a team. Safety practices and compliance are essential in day-to-day duties.

Qualifications

• High School Graduate or General Education Degree (GED) and one or two years’ experience.
• Be dependable, trustworthy, truthful and credible in the workplace.
• Lift and carry 50 pounds in various packaging.
• Tip and move 55 gallon drums weighing up to 600 pounds with the use of a drum dolly.
• A history of earning additional responsibility.
• Display a sincere desire to provide service or assistance, follow instruction, and take responsibility for own actions.
• Show a commitment to doing the best job possible.

Responsibilities

• Provide samples, repairs and chemical inventory to Jacam and cultivate goodwill with customers.
• Read and analyze data for Account Managers from field samples.
• Work independently and in a team atmosphere to support field operations.
• Collect critical customer information to improve customer product and supplier relationships.

Skills

Customer service

English proficiency

Team player

Forklift certification

Education

High School Diploma or GED

Tools

Drum dolly

Job description

Jacam-Catalyst is seeking a hands-on field support and analytics role to provide samples, repairs and chemical inventory to customers. You will drive indoors and outdoors, read data and support Account Managers while cultivating strong customer relationships.

The position requires lifting 50 pounds, strong English communication, and the ability to work both independently and as part of a team. Safety practices and compliance are essential in day-to-day duties.