Field Technician - New York, NY

The Rapid Group; Paterson (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Sick Time

Growth opportunities

Job summary

The Rapid Group is seeking a Field Technician to service wastewater pumps, booster pumps, and rotating equipment at customer sites in the NYC area. This strictly field-based role requires travel to client locations and does not require reporting to Hauppauge, NY.

Responsibilities include troubleshooting, startups, alignment, preventive maintenance, and thorough documentation to ensure reliable operation for municipal, industrial, and commercial clients.

Qualifications

• Experience troubleshooting and repairing pumps, motors, or rotating equipment preferred.
• Familiarity with mechanical seals, packing, bearings, and alignment is desirable.
• Knowledge of OSHA job site safety requirements and safe operating procedures.

Responsibilities

• Perform field testing, inspection, startups, and performance evaluations on centrifugal and positive displacement pumps.
• Replace seals, bearings, packing, and mechanical components in pumps, motors, blowers, generators, and related equipment.
• Conduct precision alignment of motors and pumps.
• Troubleshoot, diagnose, disassemble, and repair rotating equipment at customer sites.
• Document detailed work orders with pump/motor data, failure analysis, and required parts.

Skills

Mechanical aptitude

Troubleshooting

Field service

Pumps

Rotating equipment

Documentation

Customer service

Job description

We are seeking a Field Technician to service customers throughout Queens, Brooklyn, and the surrounding NYC area. This is a strictly field-based position. The selected candidate will not be required to report to our Hauppauge, NY location. Technicians will travel directly to customer job sites throughout the NYC area.

Company Overview

The Rapid Group (TRG) is the parent company of six operating subsidiaries that have been providing exceptional service and technical expertise for more than five decades. These subsidiaries include Rapid Pump and Meter Service Co., Machinery Services Co., Delta Electro Power, Industrial Sales and Service, AC Furia, Pumping Solutions, and O&M Solutions. As subsidiaries, each company operates under the TRG umbrella while maintaining its own specialized capabilities, allowing us to deliver comprehensive mechanical, electrical, pumping, and industrial infrastructure solutions across the East Coast.

Together, our companies support municipal, industrial, commercial, and transportation sectors with best‑in‑class maintenance, repair, installation, field service, and emergency response services that keep critical systems operating reliably and efficiently.

Position Summary

The Rapid Group is seeking a skilled Field Technician to troubleshoot, diagnose, disassemble, evaluate, and repair wastewater pumps, booster pumps, and other rotating equipment at customer locations. This fieldbased role is hands-on and essential to ensuring operational reliability for our municipal, industrial, and commercial clients. The ideal candidate has strong mechanical aptitude, experience with pumps and rotating equipment, and the ability to provide quality service directly in the field.

Key Responsibilities:

• Perform field testing, inspection, equipment startups, and operating performance evaluations on centrifugal and positive displacement pumps.
• Replace packing, mechanical seals, bearings, and components in pumps, motors, blowers, generators, and related equipment.
• Conduct precision alignment of motors and pumps.
• Troubleshoot, diagnose, disassemble, and repair rotating equipment including pumps, motors, and mechanical systems.
• Evaluate pump systems to determine the cause of failure, equipment condition, and necessary repairs.
• Assist with removal and reinstallation of pumps and equipment at customer sites.
• Perform preventative and predictive maintenance on customer equipment.
• Document detailed information on work orders including pump data, motor data, failure analysis, required parts, and service notes.
• Follow job site safety standards and maintain a clean, safe working environment.

Qualifications:

• Experience troubleshooting and repairing pumps, motors, or rotating equipment preferred.
• Ability to replace seals, bearings, packing, and mechanical components.
• Familiarity with preventative maintenance and field service repair processes.
• Knowledge of OSHA job site safety requirements.
• Valid driver’s license required for fieldbased work.
• Mandatory preemployment drug screening.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to work independently at customer sites.
• Excellent documentation and communication skills.
• Professional, reliable, and customer service oriented.

Benefits:

• 401(k) retirement plan
• Medical, Dental, and Vision insurance
• Supportive team environment
• Paid Time Off (PTO) and Sick Time
• Opportunity to grow within a dynamic service organization

Work Conditions / Schedule:

• Fulltime
• Onsite, fieldbased role
• Typical schedule: Monday to Friday 7:30AM to 4:00PM
• Overtime and on call shifts may be required based on customer needs
• Travel to customer sites required
• Location: New York, NY
• Subsidiary: Industrial Sales and Service

EEO Statement

The Rapid Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, disability, veteran status, or other protected characteristics.