Field Technician - MetroKraft Interiors

Artisan Design Group, LLC; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. We provide day to day operations for new home inspections, product installation, services, and warranties with a focus on superior service.

We provide paid, hands-on training from experienced team members so you’ll feel confident, supported, and set up for success from day one. No cabinetry experience required—just a positive, can-do attitude and a willingness to learn.

Qualifications

• Knowledge of subfloor prep and flooring repairs per manufacturer specs.
• Ability to read and interpret blueprints and drawings.
• Experience in customer service or client-facing roles.
• Familiarity with cabinet materials and finishes.
• Basic math and measurement accuracy.

Responsibilities

• Report new customers and subdivisions to support sales.
• Track new home starts and builder progress.
• Verify new home measurements for builders.
• Inspect subfloors and wall tile areas per specs.
• Quality control, manage installs, and oversee warranties.
• Assist in training new hires and participate in meetings.

Skills

Attention to detail

Communication skills

Time management

Reading blueprints/drawings

Customer service

Safety protocols

Problem solving

Independence

Logistics coordination

Flexibility

Driver's license

Tools

RFMS

TrackVia

Microsoft Office

Job description

Description

We Provide Paid, Hands-On Training!

All new hires receive paid, hands-on, supervised training from experienced team members, so you’ll feel confident, supported, and set up for success from day one. We’re committed to helping you build valuable skills and grow your career—no cabinetry experience required. All we ask is that you bring a positive, can-do attitude and a willingness to learn.

FLSA:

Non-Exempt

Shift:

06:30 a.m. - 03:00 p.m.

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

JOB SUMMARY

Execute day to day operations of new home inspections, product installation, services, and warranties through accurate, effective, and professional communication with “Superior Service” as a standard for our customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Report new customers and potential subdivisions to sales to help increase sales
• Report new home starts and the progress of houses for applicable builders
• Verify new home measurements for applicable builders
• Subfloor Inspections per manufacturer specifications
• Inspect wall tile areas for every builder for accuracy
• Quality control, manage installs, customer service, and oversee warranties
• Reports stop payments, warranties, and services to office personnel
• Inspect and repair for warranties and or services
• Perform moisture readings
• Product delivery as needed

Other Tasks

• Assist in training new hires
• Attend and conduct installation and product knowledge trainings
• Manage “exceptions” for department solutions
• Manage update/changes to procedures and job description for your area
• Attend and participate in meetings and seminars
• Any other duties necessary to make MetroKraft Interiors successful

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS

• Knowledge of subfloor prep and flooring repairs based on the manufacturer's specifications
• Basic math
• Laying out material per the manufacturer's recommendations
• Knowledge of installation processes based on the manufacturer's specifications
• Ability to read and interpret blueprints and drawings
• Previous experience in customer service or client-facing roles.
• Familiarity with different types of cabinet materials and finishes.
• Knowledge of safety protocols and regulations in construction and woodworking.
• Basic computer skills, Microsoft Office
• Ability to learn RFMS/Trackvia computer programs
• Ability to measure floor plans with accuracy
• Excellent attention to detail and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Willingness to work flexible hours, including evenings and weekends, as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between warehouses; to handle hand tools and power tools, to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of documents and products.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Jobsite and Warehouse environments
• May be hot or cold depending on weather conditions
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.