Field Technician - Installer

VISIONARY COMMUNICATIONS LLC; Cheyenne (WY); On-site; USD 27,000 - 38,000; Full time

Job summary

Visionary Communications LLC in Cheyenne, Wyoming is seeking a Field Technician - Installer to set up wireless and fiber optic internet for residential and commercial customers. You will handle router programming, equipment installation (dishes, mounts, Cat 5 cabling), and complete work orders under the Field Services Manager.

The role requires physical ability to lift up to 50 pounds, drive a company vehicle, and travel up to 25% of the time.

Qualifications

• Knowledge of telecommunications installation process or ability to learn.
• Excellent verbal and written communication with customers.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and ability to learn proprietary applications.
• Flexibility to work outside 8am-5pm, occasional weekends.

Responsibilities

• Represent Visionary Broadband professionally and provide excellent customer service during wireless and fiber optic installations, repairs, and removals.
• Lift up to 50 pounds as required by field duties.
• Communicate clearly with customers and team members, both verbally and in writing.
• Maintain professional behavior and effective communication with all stakeholders.
• Possess a valid driver license and be insured to drive company vehicles.
• Climb ladders and work at heights up to weight limits; travel up to 25% of the time.

Skills

Telecom installation

Customer communication

Organizational skills

Willingness to learn

Flexible schedule

Tools

Microsoft Office

Job description

Field Technician - Installer

VISIONARY COMMUNICATIONS LLC Cheyenne, Wyoming, United States

About this position

Field Technician - Installer

Visionary Broadband seeks a qualified individual to fulfill the role of Field Technician/Installer. This full-time, hourly position will join the Wireless team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Job Overview

As the Field Technician/Installer, you will install wireless/fiber optic internet and VOIP at customer locations, both residential and commercial. This includes, but is not limited to, basic router programming, installation of equipment (i.e., dishes, mounts, Cat 5 cabling, etc.), completion of work orders, and other tasks assigned by the Field Services Manager.

Duties and Responsibilities

• Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless and fiber optic internet installations, repairs, removals, etc.
• Must be able to physically lift up to 50 pounds.
• Excellent communication skills, both verbal and written, is necessary.
• Possess integrity and a dedication to results.
• Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors.
• Interact with customers over the phone and in person.
• Must have a valid driver license and be insurable to drive a company vehicle.
• Must be able to handle and climb a ladder. Must meet and maintain maximum 300-pound weight limit for ladder safety.
• Must be willing to travel up to 25% of the time (could include overnight travel)
• Other duties as assigned.

Qualifications

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• Knowledge of telecommunications installation process, or ability to learn the process.
• Excellent communication skills, both verbal and written. Willingness to communicate with customer while completing installation process.
• Excellent organizational skills and must be detail oriented.
• Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
• Flexibility to work outside of standard 8am-5pm Monday-Friday schedule, this could include occasional weekend work.

Visionary is often on the cutting edge of new technology deployments and works in a multitude of different situations with many different entities. A successful candidate will be a critical thinker, willing to both come up with new solutions and work with existing team members to collaborate on a best way forward in unique situations.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, marital status, parental status, Pregnancy or maternity status, genetic information, sexual orientation, gender identity or expression, transgender status or reassignment, veteran's status, political affiliation, age, or disability. Or any other status protected by applicable Federal, State, or local law.

Visionary Communications, Inc. is an EEO Employer- Minorities/Women/Disabled/Veterans.

Salary Information

$23.5 - $25Hourly Wage