Field Technician II

TeleWorld Solutions Inc; Northern (KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Veteran-friendly team

Job summary

TeleWorld Solutions is seeking a Field Technician II to support our field operations. You will install, maintain, and repair telecom equipment at customer sites, working with senior staff to ensure network performance and customer satisfaction.

Ideal candidates bring 2–5 years of telecom field experience, CW testing knowledge, and the ability to lift 50 pounds while traveling to various job sites. A high school diploma is required with a preferred associate degree in related fields.

Qualifications

• High school diploma or equivalent is required; associate degree is a plus.
• 2–5 years of field experience with telecom equipment installation and maintenance.
• Experience with CW testing, CW TX and spectrum analyzer is preferred.
• Ability to lift up to 50 pounds and travel to site locations.

Responsibilities

• Assist in installation of telecom equipment at customer sites and facilities.
• Perform routine maintenance and basic repairs on telecom infrastructure.
• Troubleshoot equipment and network issues with senior technicians.
• Conduct tests to verify functionality and quality, ensuring safety standards.
• Maintain clear documentation of installations, repairs, and services.
• Interact professionally with customers and provide timely updates.
• Comply with PPE use and OSHA safety guidelines on-site.

Skills

Field experience

Troubleshooting

Communication

Physical endurance

Travel willingness

Education

High school diploma or equivalent

Associate degree in telecommunications/electronics (plus)

Tools

XCAL

CW testing

CW TX

Spectrum analyzer

Job description

Overview

TeleWorld Solutions is seeking a motivated and detail-oriented Field Technician II to join our field operations team. In this entry-level role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure. You will work closely with senior technicians and engineers to ensure the optimal performance of our networks and customer satisfaction.

Who We Are: The Architects of What Connects Us

You find the signal in the noise of data.We build the signal itself.

We are TeleWorld Solutions, and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life.

Our playground is the invisible architecture of connection—from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy ofhundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between.

Why does this matter to you?

The complex data you will master—the CDRs, network KPIs, and customer signals—flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.

Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale.

Welcome to the engine room of connection. Let's build what's next

Responsibilities

• Installation and Setup: Assist in the installation of telecommunications equipment, including cables, routers, switches, and other hardware at customer sites and network facilities.
• Maintenance and Repairs: Perform routine maintenance and basic repairs on telecom infrastructure, ensuring that all equipment operates efficiently and meets company standards.
• Troubleshooting: Identify and troubleshoot issues with telecom equipment and networks. Work with senior technicians to resolve more complex problems.
• Testing and Quality Assurance: Conduct tests on installed and repaired systems to verify functionality and performance. Ensure compliance with safety and quality standards.
• Customer Interaction: Communicate effectively with customers during service calls, providing updates and ensuring their needs are met. Maintain a professional and courteous demeanor.
• Documentation: Maintain accurate records of installations, repairs, and maintenance activities. Submit reports to supervisors as required.
• Safety Compliance: Adhere to all safety protocols and guidelines while working on-site, including the proper use of personal protective equipment (PPE) and adherence to OSHA standards.

Qualifications

• Education: High school diploma or equivalent. Technical certifications or an associate degree in telecommunications, electronics, or a related field is a plus.
• Experience: 2-5 years of experience with XCAL and if has done CW testing before (have experience with using CW TX, spectrum analyzer).
• Technical Skills: Basic understanding of telecom systems, including cabling, routers, and switches. Familiarity with tools and equipment used in telecom installations and repairs.
• Problem-Solving: Strong troubleshooting skills with the ability to work through issues methodically.
• Communication: Good verbal and written communication skills. Ability to interact professionally with customers and team members.
• Physical Requirements: Ability to lift and carry up to 50 pounds, work at heights, and in various weather conditions. Willingness to travel to different job sites as needed.
• Driver’s License: Valid driver’s license with a clean driving record is required.

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.