Field Technician I: Network Install & Troubleshooting

Lumen Technologies; Nashville (TN); On-site; USD 41,000 - 55,000; Full time

Job summary

Lumen Technologies in Nashville, TN is seeking a Field Technician I to support asset management, installations, and maintenance of fiber optic and transmission equipment across our network. You will coordinate deliveries, track inventory, and assist in provisioning and testing services.

This entry‑level role requires a high school diploma or GED, a valid driver’s license, and the ability to work on‑site in varying conditions.

Qualifications

• High School Diploma or GED required with 1+ years network monitoring/installation experience.
• Experience with fiber installations or maintenance and understanding of DS0–OC192 terms.
• Ability to learn and operate corporate databases and ticketing systems.

Responsibilities

• Troubleshoots network equipment and restores service with minimal outage.
• Manages asset records, coordinates shipping/receiving, and tracks spares.
• Performs preventive maintenance on critical infrastructure and power systems.
• Assists in installation, provisioning, testing, and deployment of next‑gen tech.
• Supports on‑call rotations and on‑site field operations across TN states.

Skills

Network monitoring

Installation/maintenance

Troubleshooting

Valid driver’s license

Windows proficiency

Education

High School Diploma or GED

Tools

Fiber locating tools

OTDR

Mass fusion splicing equipment

Network testing equipment

Job description

Lumen Technologies in Nashville, TN is seeking a Field Technician I to support asset management, installations, and maintenance of fiber optic and transmission equipment across our network. You will coordinate deliveries, track inventory, and assist in provisioning and testing services.

This entry‑level role requires a high school diploma or GED, a valid driver’s license, and the ability to work on‑site in varying conditions.