Field Technician I: Fiber & Network Installations

Lumen Technologies, Inc.; Fort Myers (FL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Comprehensive benefits package

Job summary

Lumen Technologies, Inc. is seeking a Field Technician I in Fort Myers, FL to perform customer installations, network installations, repairs, and service activations.

You will troubleshoot issues using established procedures and tools, conduct preventive maintenance, and ensure accurate records are kept of all work performed. We value hands-on problem solving, strong communication, and the ability to work independently in the field.

Qualifications

• High school diploma, GED, or equivalent required.
• Experience troubleshooting technical, mechanical, electrical, or IT issues.
• Strong communication and customer service skills.

Responsibilities

• Perform customer installations, network installations, repairs, and service activations.
• Troubleshoot and resolve technical service issues using established procedures and tools.
• Conduct preventive maintenance to ensure network reliability.
• Maintain accurate records of work and collaborate with teammates.

Skills

Troubleshooting

Problem-solving

Verbal and written communication

Customer service

Time management

Driver's license

Education

High school diploma / GED

Job description

Lumen Technologies, Inc. is seeking a Field Technician I in Fort Myers, FL to perform customer installations, network installations, repairs, and service activations.

You will troubleshoot issues using established procedures and tools, conduct preventive maintenance, and ensure accurate records are kept of all work performed. We value hands-on problem solving, strong communication, and the ability to work independently in the field.