Field Technician I

TD SYNNEX; Orlando (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Technician to provide exceptional support and maintenance for computer systems. This role involves diagnosing and repairing hardware components, working closely with customers and technical teams to ensure optimal performance. The ideal candidate will have a strong background in computer systems, effective communication skills, and the ability to work in various environments. Join a company that values diversity, equity, and inclusion, and offers opportunities for professional growth and community involvement.

Benefits

Career development programs

Life Empowerment Assistance Program

Community activities participation

Flexible benefits programs

Qualifications

• 1-2 years of relevant work experience in computer systems.
• Knowledge of manufacturers' system design and specifications.

Responsibilities

• Diagnose and repair computer systems based on specifications.
• Provide technical support and installation services.

Skills

Diagnosing computer systems

Repairing hardware components

Clear communication skills

Using diagnostic tools

Knowledge of cabling standards

Education

CompTIA A+ certification

CompTIA Network+ certification

Tools

Diagnostic tools

Meters and adaptors

Job description

About the Role:

The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside in Tampa, FL or the Greater Tampa Bay Region.

What You'll Do:

• Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
• Provides technical information as needed for further diagnostic work, project planning, etc.
• Provides some base installation services and replacement of hardware components
• Follows provided work instructions and adheres to daily administrative tasks

What We're Looking For:

• Knowledgeable in manufacturers' system design and specifications
• Able to diagnose, repair and replace computer system hardware components
• Able to effectively utilize associated tools, meters, adaptors, and other equipment
• Clear and proficient communication skills for interactions with customers, technical support teams, and support groups (OEM, TD)
• 1-2 Years of relevant work experience
• Experience in diagnosing, replacing, and testing various computer systems and components, including operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing, and labeling
• Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications
• Must be able to drive a motor vehicle

Working Conditions:

• Local and Long Distance Driving
• Ability to work in low to the ground and confined areas without restrictions
• Ability to climb and work on a ladder
• Examples: under desks, counters, kiosks, or checkout stands
• Ability to bend, squat, and twist without restriction
• Ability to drive/sit for long periods and travel on an airplane
• Standby rotation and after-hours availability
• Ability to lift up to 50 LBS unassisted

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Valuing every voice through inclusive education, peer-to-peer conversations, and equitable growth opportunities.
• Make the Most of our Global Organization: Network with new coworkers through our onboarding program.
• Connect with Your Community: Participate in internal and external community activities and initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply, regardless of background or characteristics.