Field Technician, Heavy

Altorfer Cat; Urbana (IL); On-site; USD 53,437 - 62,446; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Additional Contribution

Paid Holidays

Education Assistance

Job summary

Altorfer Cat in Urbana, Illinois, is seeking a qualified candidate for a field/service position involving repairs and services on construction equipment. The role demands extensive troubleshooting skills in engine, hydraulic, and electrical systems, along with excellent customer service.

The position offers a competitive pay rate of $38.79 to $45.33 per hour along with comprehensive benefits including health insurance, 401(k), paid vacation, and education assistance.

Qualifications

• Must have at least four years' experience in a service setting.
• Clean driving record required.
• Ability to lift up to 75lbs.
• Must provide your own tools.

Responsibilities

• Perform service and repairs on construction equipment in the field.
• Troubleshoot and repair engine, hydraulic, electrical systems.
• Order parts and complete service reports.
• Provide excellent customer service.

Skills

Engine troubleshooting

Electrical systems repair

Hydraulic systems repair

Customer service

Time management

Communication skills

Education

High School Diploma or equivalent

Technical training program completion

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Hours

800 am – 430 pm Monday – Friday, Saturdays & Sundays and callouts as needed.

Responsibilities

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned.

Qualifications

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management.
• Excellent planning & organizational skills required.
• Must be team oriented and willing to adapt to change.
• CDL with air brake required. Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k) and Additional 401(k) Contribution
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Vacation 40 hours of vacation after 1 year of full-time employment
• Sick 40 hours of sick after 1 year of full-time employment
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Pay Rate

Payrate $38.79 – $45.33/Per Hr.

Position Overview

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family‑owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family‑valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.