Field Technician Community

AMH; Westerville (OH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

PTO accrual up to 120 hours/year

Job summary

AMH, a leading single-family rental company, seeks a Field Technician Community to support maintenance across AMH properties, focusing on tenant turns and repairs. You will inspect homes, service HVAC systems, and supervise contractor work to meet timelines and quality standards.

The role requires a high school diploma or GED (associate degree preferred), a valid driver’s license, and HVAC experience is preferred. Hourly pay ranges from $27.42 to $34.28 with quarterly bonuses and strong benefits.

Qualifications

• High school diploma or GED preferred; associate degree/technical cert preferred.
• Minimum two years in residential/property maintenance or five years in lieu of education.
• Valid driver's license required and HVAC experience preferred.
• Proficiency with basic hand/power tools and CRM systems.
• Knowledge of OSHA safety standards and ability to work independently.

Responsibilities

• Perform scheduled home repairs and preventive maintenance during property visits.
• Address maintenance issues reported by residents in occupied homes.
• Conduct move-out inspections and manage tenant turns with contractor oversight.
• Inspect and maintain community amenities and buildings for safety and functionality.
• Order supplies for assigned sites and service HVAC systems including tune-ups.
• Document maintenance needs and report lease violations; verify contractor work quality.

Skills

HVAC experience

Basic hand tools

Power tools

Microsoft Office

CRM systems

Apple iPad

Safety knowledge (OSHA)

Driver's license

FieldOne familiarity

Ladder work

Education

High school diploma or GED

Associate degree or technical certification

Tools

FiledOne

CRM

Apple iPad

Job description

Since 2012, we’ve grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Field Technician Community

The Field Technician Community (FTC) is responsible for facilitating and expediting the tenant turn process, and occupied maintenance; including repairs, troubleshooting, installation and maintenance at AMH properties, while ensuring Company property quality standards are maintained. Each FTC is assigned a ‘portfolio of primary responsibility’ encompassing a designated assignment of single-family home units. The assigned territory will be primarily compromised of AMH communities’ homes. The FTC will be responsible for inspecting and assisting with maintaining the common area and community assets including amenities and amenity buildings in the assigned territory.

Responsibilities:

• Perform scheduled home repairs and preventive maintenance during property visits.
• Address landlord-responsible maintenance issues reported by residents in occupied homes.
• Conduct move-out inspections, manage tenant turns, and monitor contractor work to ensure compliance with timelines, costs, and quality standards.
• Inspect and maintain community amenities and buildings, ensuring cleanliness, safety, and functionality.
• Order supplies and consumables for assigned sites.
• Service HVAC systems, including tune-ups, leak detection, capacitor replacement, fan motor repairs, and efficiency testing.
• Complete repairs on community assets under the supervision of the New Development Portfolio Manager (NDPM).
• Perform inspections of homes and community areas, document maintenance needs, and report lease violations.
• Support move-out processes, including key exchanges, property condition assessments, and cost estimates for security deposit reconciliation.
• Verify contractor work quality and ensure punch list items are completed promptly.

Requirements:

• High school diploma or GED preferred.
• Associate degree or technical certification preferred.
• Minimum of two years of experience in residential/property maintenance or related field; or five years of experience in lieu of education required.
• Valid driver’s license required.
• HVAC experience and Universal EPA Certification or HVAC Type II Certification preferred.
• Proficiency with basic hand tools and power tools (e.g., cordless drill, impact driver, reciprocating saw, circular saw, pressure washer)
• Familiarity with tools such as FiledOne, CRM systems, and Apple iPad preferred.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Understanding of OSHA safety standards and occupational hazards.
• Strong problem-solving, planning, and organizational skills.
• Ability to work independently and collaboratively across teams.
• Ability to climb ladders for tasks such as gutter cleaning and tree trimming.
• Proficiency with equipment such as wrenches, claw hammer, band cutters, wire strippers, breaker bar, clamps, etc.
• Physical capability to lift/carry:
  • 50 lbs to waist height
  • 50 lbs shoulder height
  • 20 pounds above the head

Compensation

The anticipated pay range/scale for this position is $27.42 to $34.28 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive quarterly bonus payments.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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