Field Technician – Aggregate

Road Machinery and Supplies Co..; Centerville (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full Benefits

Competitive Pay

Family-owned

Career Opportunities

Stable employer

Job summary

Road Machinery & Supplies Co. is seeking a Field Technician to join our Centerville, MN team in the Northern Twin Cities area.

You will be the service repair contact for customers in your geographic area and may be dispatched elsewhere as needed. This role requires a high sense of urgency, strong communication with customers and internal departments, and the ability to troubleshoot, diagnose, repair, and test heavy equipment.

Qualifications

• Minimum of five (5) years’ experience as a Field Service Technician for an OEM Heavy Equipment or Aggregate Distributor.
• Ability to identify complex problems and evaluate options with strong communication.
• Strong hydraulic and electrical troubleshooting for heavy equipment.
• Current CDL license with clean record and ability to pass tests.

Responsibilities

• Maintain communication between customers and internal RMS departments to complete work and grow service labor sales.
• Utilize OEM software and RMS resources with manuals, drawings, and schematics to complete jobs.
• Perform troubleshooting and diagnostics and communicate needs for repairs.
• Test equipment after repair to ensure proper performance and compliance.
• Maintain service vehicle, inventory, tools, and equipment adhering to DOT and MSHA.
• Stay updated on RMS and competitor products through training.

Skills

Five years field service

Heavy equipment

Electrical troubleshooting

Hydraulic systems

CDL license

Customer communication

Tools

OEM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Technician – Aggregate

SKILLED CRAFTS Centerville, MN, US

Road Machinery & Supplies Co. is searching for a Field Technician to join its Centerville, MN team in the Northern Twin Cities area. In this role, you will be the service repair contact of RMS for the customers you serve in your geographic area but may also be dispatched to other geographic areas as needed. You will be responsible for a high standard of quick response time to customers and will be required to have a high sense of urgency in prioritizing customer repairs.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
• Career Opportunities –Experience a careerwith the support and encouragement to develop yourself and others.
• Competitive Compensation Packages –Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 100 years and continues to grow.

Responsibilities:

• Maintain communication between customers and internal RMS departments in order to complete work and grow service labor sales.
• Utilize various computer programs and OEM software along with RMS resources to complete jobs, utilizing operator manuals, technical drawings, and electrical/hydraulic schematics.
• Perform troubleshooting and diagnostics to determine what repairs are needed, communicate needs, and make necessary repairs.
• Test equipment after repair and assembly to ensure proper performance and compliance has been achieved.
• Maintain company service vehicle, inventory, tools, and equipment adhering to DOT and MSHA compliance.
• Keep updated with knowledge of RMS and competitor products through vendor, internal, and online training.

Qualifications/Skills:

• Minimum of five (5) years’ experience as a Field Service Technician for an OEM Heavy Equipment or Aggregate Distributor.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Exceptional skills in hydraulic and electrical troubleshooting, and repair of a wide range of heavy equipment, including rock drills, crushers, compost, sweeping, and paving equipment
• Skilled in operating vehicles and equipment used for diagnostic purposes.
• Possess a current valid CDL driver’s license with a clean record, and the ability to successfully pass drug and fitness for duty tests.
• Able to complete required documentation, reports, and repairs in a timely manner exceeding deadlines while utilizing general computer applications.
• Demonstrates openness to new procedures, technology, and structure with a strong attention to detail and accuracy.
• Able to work a flexible schedule as needed with some overnight travel.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, improve, and be appreciative.
• Possess the capability to engage and communicate with customers, co-workers, and vendors in a respectful and professional manner.

Minimum Physical Requirements:

• Push/pull up to 75 lbs
• Lift/carry up to 50 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, high steps, grasping.
• Working conditions may be indoor and/or outdoor. Noise levels may be loud at times.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of aggregate, construction and mining equipment with sales and support operations throughout the Upper Midwest.RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.

Equal Opportunity Employer.