Field Technician

Washington Co

Spokane (WA)

On-site

USD 41,000 - 69,000

Full time

14 days+

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Benefits offered by this job

Medical Dental Vision Insurance

Health Savings Account

401k / Roth with Company Match

Profit-Sharing Plan

Family Scholarship Program

Employee Assistance Program

Life Insurance & Disability

Job summary

Modern Machinery has immediate opportunities for full-time Heavy Equipment Field Service Technicians. Candidates must have 3–5 years of field service truck experience and be well-versed in heavy equipment repair and maintenance. A 4/10 schedule offers four 10‑hour days with a three-day weekend as a pilot program.

The role pays $30.00–$50.00 per hour, with overtime eligibility. Benefits include medical, dental, vision, HSA, 401k, profit-sharing, scholarships, EAP, life/disability, and voluntary

Qualifications

Must troubleshoot and analytically solve problems.
Able to stand for long periods and perform physical tasks.
Valid CDL Class A or B and insurable driving record.
Accurate DOT E-Logs compliance.
Able to work independently or in a team.
Strong organizational and time management skills.
Clear verbal and written communication with customers and co-workers.

Responsibilities

Troubleshoot and repair systems (electrical, hydraulic, A/C, powertrain) on Komatsu and related product lines.
Operate equipment to locate and diagnose failures.
Use hand/power tools and diagnostic equipment.
Read and interpret hydraulic/electrical schematics.
Perform diagnostic testing and determine repair scope and actions.
Follow safety rules and customer requirements on site.
Coordinate with parts to order required components.
Document work orders and time entries; complete paperwork daily.
Assist other technicians on large repairs or projects.
Attend training sessions as needed.

Skills

Troubleshooting

Stand for long periods

CDL class A/B

DOT E-Logs

Independent worker

Time management

Excellent communication

Heavy lifting 75 lbs

Travel required

Education

High School diploma

Diesel tech degree or related

Tools

Komatsu experience

Job description

Modern Machinery has immediate opportunities for full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technicians. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck.

Enjoy More Time Off! We are currently offering a 4/10 work schedule, allowing Technicians to work four 10-hour days and enjoy a three-day weekend. This schedule is being offered as a pilot program and may be adjusted in the future based on operational requirements and business needs.

The hourly pay range for this positionis: $30.00 to$50.00. This is a non-exempt position and is eligible for overtime pay.

BENEFITS:

Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Family Scholarship Program
Employee Assistance Program
Company Paid Life Insurance & Disability Benefits
Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

Modern Machinery is an Equal Opportunity Employer

Responsibilities

Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals.
Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines.
- Operate equipment as needed to assist in locating and diagnosing the failure.
- Utilize hand and power tools and electronic diagnostic equipment.
- Read and interpret complex hydraulic and electrical schematics.
- Perform diagnostic testing and tuning of equipment.
- Have the experience and ability to determine the extent of the repair and the corrective action required.
Follow all safety rules and policies while performing all work assignments as specified in company handbooks.
- Adhere to any additional customer requirements, safety related and otherwise when working on a customer’s site.
Asses parts to determine the cause of failure and/or their reusability.
- Communicate with parts department personnel to order the necessary parts required to complete repair(s).
Perform assignments in a variety of environments, including the field, on customer’s sites and in the shop.
Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner.
- Effectively communicate to the customer the machine’s problem, the intended plan for repair and provide status updates throughout the repair process.
- Establish strong customer relationships.
- Work well under pressure and within deadlines while maintaining a positive attitude.
Ensure the assigned field service truck is appropriately maintained and kept clean.
Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily.
- When appropriate compile any additional documentation necessary for completeness.
Assist other technicians on large repairs or projects.
Attend and participate in appropriate training(s).

The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

Qualifications

Job Requirements/Skills:

Must demonstrate troubleshooting and analytical problem-solving skills.
Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
Requires a valid driver’s class A or B CDL and the ability to maintain an insurable driving record
Accurately complete DOT E-Logs and maintain compliance with DOT hours of service.
Must be able to work well independently or with others in a team environment.
Must be reliable, honest, and have a strong work ethic.
Must have strong organizational and time management skills
Must be able to effectively communicate both verbally and in writing with customers and co-workers.
Must be able to lift up to75 lbs.
Must own required tools.
Ability to work overtime with minimal notice.
Must be able to travel away from home.

Education/Experience:

High School diploma required. Associates or Bachelor’s degree in diesel technology or related fieldpreferred and/or an equivalent combination of education and experience
Minimum of three to five years of verifiable experience repairing heavy equipment in a field service truck.
Prior dealership experience is beneficial.
Experience with Komatsu as the primary equipment line is preferred, all others may apply.

Job Info