Field Technician

GDT - General Datatech; Phoenix (AZ); On-site; USD 39,000 - 55,000; Full time

Job summary

GDT - General Datatech is seeking a field-based contractor to support our clinic network with project implementation, day-to-day break/fix support, and site maintenance. This hands-on role requires regular travel between clinic locations to install and troubleshoot hardware and maintain network infrastructure documentation.

You will decommission and refresh network hardware, manage cabling, coordinate site cutovers, and ensure accurate as-built records.

Qualifications

• Basic to intermediate networking knowledge, including equipment identification, labeling, patching, and cabling.
• Ability to follow technical runbooks and established deployment procedures.
• Strong organizational skills and attention to detail, particularly with site documentation and inventory.
• Willingness and ability to travel regularly between clinic locations.

Responsibilities

• Network Hardware Refresh: Decommission legacy equipment, install/replace hardware, support site cutovers with IT teams and vendors, assess on-site equipment, document locations and configurations, maintain as-built docs.
• Cable Management & Infrastructure Cleanup: Organize, dress, label cabling, remove unused runs, improve organization across locations.
• Dispatch & Break/Fix Support: Respond to on-site service requests, perform endpoint moves/adds/changes, basic troubleshooting and replacement, support other on-site IT needs.

Skills

Independent work

Travel ready

Networking basics

Documentation

Attention to detail

Job description

We are seeking a field-based contractor to support our clinic network with project implementation, day-to-day break/fix support, and site maintenance. This hands‑on role require regular travel between clinic locations to perform hardware installations, troubleshoot issues, improve network infrastructure organization, and maintain accurate site documentation.

Key Responsibilities

Network Hardware Refresh

• Decommission and remove legacy network equipment, including switches, firewalls, and wireless access points.
• Install and replace network hardware according to project plans and technical runbooks.
• Support site cutovers and installations in coordination with internal IT teams and circuit vendors.
• Conduct on-site assessments to identify and inventory network equipment, endpoints, and connected devices.
• Document device locations, network configurations, and site infrastructure.
• Create and maintain accurate as‑built documentation, network diagrams, and equipment inventory records.

Cable Management & Infrastructure Cleanup

• Organize, dress, and label network cabling where needed.
• Identify and remove abandoned or unused cable runs where appropriate.
• Improve cable organization and maintainability across clinic locations.

Dispatch & Break/Fix Support

• Respond to dispatched service requests requiring on‑site technical support.
• Perform endpoint moves, adds, and changes, along with basic hardware troubleshooting and replacement.
• Support other on‑site IT needs as assigned.

Project Support & Site Transitions

• Assist with new clinic and office builds, relocations, and consolidations.
• Install and configure end‑user equipment, including workstations, printers, and phones.
• Provide hands‑on support for project deployments and site readiness activities.
• Assess and organize main distribution frame (MDF) and intermediate distribution frame (IDF) closets.
• Identify and remove obsolete or unused equipment as appropriate.
• Organize cabling, improve equipment layout, and clean up technical spaces to support consistent site standards.

Qualifications & Requirements

• Ability to work independently at clinic locations with minimal supervision.
• Basic to intermediate networking knowledge, including equipment identification, labeling, patching, and cabling.
• Ability to follow technical runbooks and established deployment procedures.
• Strong organizational skills and attention to detail, particularly with site documentation and inventory.
• Reliable, hands‑on approach to troubleshooting and completing assigned tasks.
• Willingness and ability to travel regularly between clinic locations.