Field Network Implementation Technician

Gravity IT Resources; Los Angeles (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Gravity IT Resources is seeking a Field Technician to support on-the-ground deployment of networking, wireless, and venue technology across multiple sites in Los Angeles. You will install, survey, validate, and provide basic hardware support for equipment in the field, ensuring deployments meet design and operational expectations.

Responsibilities include field surveys, site installations, validation, and coordinating with on-site personnel.

Qualifications

• Experience installing and supporting networking and technology hardware in field/venue environments.
• Familiar with basic hardware troubleshooting and Tier 1/2 support.
• Comfortable working in active environments and coordinating with on-site personnel.

Responsibilities

• Perform field surveys to support deployment of network and wireless equipment at sites.
• Install networking and wireless hardware at venues following procedures.
• Support deployment, setup and validation of venue technology like tablets and TVs.
• Provide Tier 1/2 hardware troubleshooting and escalate complex issues.
• Validate installations and document results, escalating issues as needed.
• Collaborate with senior staff and venue stakeholders on remediation.
• Maintain accurate site notes, checklists, and communicate progress.

Skills

Field deployment experience

Network hardware troubleshooting

On-site coordination

Job description

This role supports on-the-ground deployment of networking, wireless, and end-user technology infrastructure across multiple event venues and related sites in the Los Angeles area. You will install, survey, validate, and provide basic hardware support for equipment in the field, ensuring deployments meet design and operational expectations.

Responsibilities

• Perform field surveys to support planned deployment of network, wireless, and related technology equipment across assigned sites.
• Install networking equipment and wireless equipment at venues and site locations, following established procedures and project direction.
• Support the deployment, setup, and validation of hardware such as tablets, TVs, and other venue technology as required.
• Perform Tier 1 and Tier 2 hardware troubleshooting and support, identifying and resolving basic equipment issues and escalating more complex issues as needed.
• Validate that installations and connected equipment are configured and functioning as intended, documenting results and escalating issues as needed.
• Support troubleshooting and remediation in partnership with senior technical staff and venue/site stakeholders.
• Maintain accurate site notes, completion checklists, and update the team on progress and blockers.
• Work across multiple locations as the deployment schedule requires.

Requirements

• Experience installing and supporting networking, wireless, and/or technology hardware in the field (site/venue/campus environments).
• Familiarity with basic hardware troubleshooting and Tier 1/Tier 2 support, including devices such as tablets, TVs, and related equipment.
• Comfort working in active environments and coordinating with on-site personnel to complete installation, validation, and hardware support work.
• Ability to troubleshoot issues in the field, document findings, and **escalate** issues when appropriate.
• Able to work on-site in Los Angeles four days per week (with additional site/location work as needed).