Field Technician

SupportFinity™; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Group medical and dental insurance

Flexible vacation/PTO policy

401(k) plan

Job summary

David Energy is seeking a Field Technician to deploy and activate battery systems across our growing NYC customer base. You will perform hands-on installation, integration with the David Energy platform, and ensure safe, reliable operations from day one.

You’ll collaborate with customer success, product operations, and engineering to meet installation standards, document work precisely, and support scalable deployment across hundreds of sites.

Qualifications

• Based in NYC to install at sites across the city.
• Hands-on experience in a technical field installation or service role.

Responsibilities

• Install battery systems and electrical equipment at customer sites following procedures.
• Connect batteries to the platform and cloud monitoring systems.
• Complete QA checks and document installation records.
• Diagnose and resolve field installation issues; escalate when needed.
• Provide smooth handoff to customers and assist with inventory management.
• Coordinate with vendors to complete work on schedule.

Skills

Field installation

Electrical systems

Troubleshooting

Documentation

Customer communication

Physical stamina

Tools

David Energy software platform

Job description

About David Energy

David Energy is creating a new kind of power company. We offer cheaper and cleaner energy than traditional Retail Electricity Providers (REPs), and we do so economically by tapping into renewable supply (e.g., solar) and controllable capacity (e.g., batteries) wherever it exists, including “behind” customers’ electricity meters. We’re a Series‑A company aiming to run the grid on clean energy 24/7/365. We are rapidly scaling our "Beat the Utility" product, which guarantees small commercial customers that their total electric spend will be less than their incumbent utility. Our technology and risk management unlock value that is not available to the utility. We are currently operating in NYC (NYISO Zone J) and are scaling toward hundreds of new customer locations per month, with plans to expand to additional zones and ISOs across the Northeast.

About The Role

We are seeking a Field Technician to help deploy and activate battery systems across our growing customer base. This role is responsible for on‑site assessment, installation, and integration of batteries to connect customers to the David Energy platform. Field Technicians perform the hands‑on work that turns a signed customer into an operational energy asset delivering real savings. You will work closely with our customer success, product operations, and engineering teams to ensure installations are executed safely, reliably, and according to company playbooks. This role is ideal for someone who enjoys technical work in the field, troubleshooting real‑world systems, and helping build the operational foundation of a rapidly scaling energy company.

Responsibilities

• Install battery systems and related electrical equipment at customer sites while following company installation procedures and safety standards.
• Connect batteries to the platform to ensure systems can communicate with cloud software and monitoring systems.
• Ensure installations meet technical specifications and safety requirements by completing QA checks, documenting installations, and capturing installation records.
• Diagnose and resolve installation or connectivity issues in the field, escalating technical challenges when necessary.
• Assist with customer handoff by confirming systems are operational, explaining basic functionality, and ensuring a positive on‑site experience.
• Support battery inventory management and storage operations.
• Provide feedback from field installations to help improve installation playbooks, tools, and operational workflows as the company scales.
• Coordinate with other vendors and team members to ensure timely completion of work.

Requirements

• Based in the New York City area to implement at sites across the city.
• Hands‑on experience in a technical field installation or service role (solar, batteries, electrical systems, HVAC, telecommunications, or similar industries).
• Basic understanding of electrical systems, networking, or hardware integration.
• Strong troubleshooting skills and ability to diagnose issues in real‑world environments.
• Ability to follow structured installation procedures and safety standards.
• Comfortable working in the field at commercial customer sites.
• Strong attention to detail and ability to document installation work accurately.
• Comfortable working with technology (apps, David Energy software platform) as needed.
• Ability to communicate clearly with both customers and internal teams.
• Ability to lift up to 60 lbs and remain on your feet while moving between sites throughout the day.

Why This Role Matters

Every system installed by this team becomes a controllable energy asset that helps power the grid with clean energy.

• Customers activate quickly and reliably
• Energy systems operate correctly from day one
• Deployments scale smoothly as the company grows
• Field insights improve how installations are performed

This role is critical to turning David Energy’s technology platform into real‑world infrastructure deployed across hundreds of locations.

Benefits

• Group medical and dental insurance
• Flexible vacation/PTO policy
• 401(k) plan
• Pay Range - $60,000-$80,000