Field Technician

Window Nation; Minneapolis (MN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Window Nation is seeking a Field Technician to measure windows and support installation and service efforts across the Twin Cities area. You will work directly with homeowners, ensuring accurate measurements and clear communication to set up projects for success.

Ideal candidates bring experience in window installation, service, or exterior remodeling, and a customer-centric, detail-oriented mindset. This role includes a company vehicle and on-site field work within Minneapolis and surrounding

Qualifications

• High school diploma or GED required.
• 2+ years of professional experience measuring replacement windows.
• 2+ years of professional experience installing/repairing windows, roofing, siding, and related home improvement projects.

Responsibilities

• Visit residential customer sites to measure each window, door, or opening as needed.
• Ensure orders meet installation specifications and purchase orders include materials and labor.
• Support pricing by providing accurate measurements and assessments for labor/materials.
• Review installation projects with customers and explain processes.
• Identify potential roadblocks and recommend cost-effective solutions.
• Maintain service parts inventory and equipment.
• Complete service assessments and communicate needs to stakeholders.

Skills

Window measurement

Window installation

Customer service

Project coordination

Time management

Education

High School Diploma or GED

Tools

MS Word

MS Excel

CRM systems

iPad apps

Job description

$33.50 per hour | Full-Time | Company Vehicle Eligible

Join Window Nation and play a critical role in delivering exceptional experiences for homeowners throughout the Twin Cities market. We're seeking an experienced Field Technician with expertise in residential window measurement, installation support, service assessments, and home improvement projects.

This is an outstanding opportunity for professionals with backgrounds in window installation, window service, home remodeling, exterior renovations, construction, siding, roofing, doors, project coordination, or field operations who enjoy solving problems, working directly with customers, and ensuring projects are set up for success.

Location: Serving Minneapolis, St. Paul, Bloomington, Plymouth, Maple Grove, Minnetonka, Eden Prairie, Burnsville, Eagan, Woodbury, Blaine, Coon Rapids, Brooklyn Park, Lakeville, Shakopee, and surrounding Twin Cities communities

$33.50 per hour | Full-Time | Company Vehicle Eligible

Join Window Nation and play a critical role in delivering exceptional experiences for homeowners throughout the Twin Cities market. We're seeking an experienced Field Technician with expertise in residential window measurement, installation support, service assessments, and home improvement projects.

This is an outstanding opportunity for professionals with backgrounds in window installation, window service, home remodeling, exterior renovations, construction, siding, roofing, doors, project coordination, or field operations who enjoy solving problems, working directly with customers, and ensuring projects are set up for success.

Location: Serving Minneapolis, St. Paul, Bloomington, Plymouth, Maple Grove, Minnetonka, Eden Prairie, Burnsville, Eagan, Woodbury, Blaine, Coon Rapids, Brooklyn Park, Lakeville, Shakopee, and surrounding Twin Cities communities

What You'll Do:

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to passEPAcertification and follow EPARegulations
• Knowledgeof localpermit/license/historical/HOArequirements

You're Likely a Great Fit If You:

• Have experience measuring replacement windows in occupied residential homes.
• Have performed window installation, service, repair, or exterior remodeling work.
• Enjoy working directly with homeowners and providing exceptional customer service.
• Are highly detail-oriented and committed to getting measurements right the first time.
• Can identify potential installation challenges before they become costly issues.
• Thrive in an independent field-based role with significant customer interaction.

Qualifications:

Minimum Requirements:

• High School Diploma, GED, or equivalent
• 2+ years professional experience measuring replacement windows
• 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred:

• Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
• Capability to navigate various applications on an iPad
• Customer-centric mindset
• Superior time and project management skills
• Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

Candidates with experience in the following areas are encouraged to apply:

• Field Technician
• Window Service Technician
• Window Installer
• Measure Technician
• Construction Technician
• Exterior Remodeling Technician
• Residential Service Technician
• Home Improvement Technician
• Siding Installer
• Roofing Technician
• Door Installation Technician
• Quality Control Technician

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