Field Technician

Datacom, LLC; Louisiana (MO); On-site; USD 30,000 - 47,000; Full time

Job summary

BlackHawk Datacom is seeking a Field Project Technician to install, program, repair, and move CCTV, Access Control, Communications, and Network systems in support of customer operations.

The role includes assisting in the development and certification of field technicians and apprentices, and managing field aspects of projects as needed. Strong knowledge of CCTV, access control and networking is preferred.

Qualifications

• Experience with CCTV, Access Control, Communications and Network Systems preferred.
• Familiarity with field installation, maintenance and troubleshooting.
• Ability to interpret manuals and schematics for proper configuration.

Responsibilities

• Plan, install, optimize and maintain CCTV, Access Control, Communications and Network Systems.
• Troubleshoot and repair CCTV, Access Control, Communications and Network Systems unassisted.
• Assist in training other technicians toward higher levels of expertise.
• Coordinate with vendors, engineers and customers to resolve issues and outages.

Skills

CCTV

Access Control

Communications

Networking

Job description

Core Focus: Vision

We will be the leading provider of innovative technology solutions to protect the people and assets of
the US Energy industry.

Mission

BlackHawk Datacom provides innovative industrial security, telecom and safety solutions for mission critical operations in remote, harsh environments.

Core Values:

We pursue our mission in a manner that:

• Honors God, Demonstrates Integrity and Earns Trust
• Guarantees Customer Service Excellence
• Ensures the Safety and Security of Our Stakeholders

Job Description Summary

Installs, program, repairs, and performs moves, adds and changes to CCTV, Access Control, Communications and Network systems in support of customer operations.

Assists in the development and certification of field technicians and technician apprentices. Assist Management in the design of customer Networks, CCTV, Access Control, and Communications systems. Manages projects from a Field aspect when needed.

Essential Duties and Responsibilities

Duties and responsibilities listed below. Other duties within the employee’s capability may be assigned. It is each employee’s responsibility to follow all policies, procedures and rules set by BlackHawk Datacom and to abide by any Federal, State or local laws and ordinances while representing BlackHawk Datacom.

• Assist in the Plans and manages installation, optimization and maintenance projects of CCTV, Access Control, Communications, and Network Systems.
• Installs, troubleshoots and repairs, unassisted, all parts of CCTV, Access Control, Communications, and Network Systems.
• Interprets technical manuals to learn correct settings and configuration for equipment to allow proper interfacing between different CCTV, Access Control, Communications, and Network Systems.
• Interprets technical manuals and schematics to facilitate the proper repair and alignment of all CCTV, Access Control, Communications, and Network Systems, both electronic and mechanical.
• Initiates and reviews work orders to move, change, install, optimize, repair, or remove CCTV, Access Control, Communications, and Network Systems, and associated infrastructure.
• Interfaces directly with vendors, product groups, engineers, sales personnel, customers and management to resolve technical issues and customer outages and performs other technical support duties as required.
• Trains, or assists in the training of, other technicians working toward higher levels of expertise.
• Assists in the design of special projects as required.
• Performs modification and programming of CCTV, Access Control, Communications, and Network Systems equipment in accordance with customer’s requests.
• Maintains a thorough working knowledge of current BlackHawk Datacom Standard Practices and assists in creating new or modifying existing standards when required.
• Maintains a thorough understanding of communications technologies, including but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems.
• Maintains a thorough understanding of CCTV technologies, including but limited to; Analog cameras, Networking/IP cameras, Wireless cameras, HD/UHD cameras, IR/Night vision cameras, Dome cameras, Bullet cameras, C-Mount cameras, PTZ cameras, Thermal image cameras, Motion cameras, DVR, and NVR’s.
• Maintains a thorough understanding of Access Control technologies, including but limited to; Card readers, Smart locks, Key pads, and Electronic locks,
• Maintains a working knowledge of customer base and the industries in which they operate.
• Completes all BlackHawk Datacom Field Project Technician training and education requirements.

Technical Knowledge and Ability

Expert knowledge or ability required in these technologies/functions:

• Experience in CCTV,