Field Technician

PIRTEK Fort Worth North; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

On-call incentive pay

Competitive compensation

Job summary

PIRTEK Fort Worth North is seeking a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic hoses for a diverse customer base in varying conditions. This role operates from a PIRTEK Service & Supply Center in a mobile service unit, supporting local on-site needs.

Training is provided; no prior hose experience is required. You must be mechanically inclined, able to lift up to 50 pounds, and work independently or as part of a team, with on-call duties offering

Qualifications

• High School diploma or GED
• Driver’s license with clean driving record
• Ability to pass a background check

Responsibilities

• Adhere to safety standards and PIRTEK procedures
• Carry out service calls and sales visits in your local area
• Identify faulty hoses and hose assemblies to service customer needs
• Fabricate and install new hose replacements
• Maintain the mobile service unit and equipment
• Build relationships with customers and provide on-site support
• Participate in rotating on-call schedule with incentive pay
• Document service details for invoicing

Skills

Mechanically inclined

Hand skills

Communication skills

Sales ability

Self-motivated

Teamwork

Physical endurance

Valid driver's license

Education

High School diploma or GED

Job description

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:

• People – We foster an environment of mutual trust and respect.
• Integrity – We conduct ourselves with fairness and integrity.
• Real – We are authentic and transparent with stakeholders.
• Teamwork – We believe collaboration and teamwork drives great results.
• Excellence – We strive for excellence and provide the best service to our customers.
• Kaizen – We continuously improve in every way.

PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating!

Who We’re Looking For

PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential.

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

• Are mechanically inclined
• Enjoy working with their hands
• Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Job Description

Responsibilities

• Adhere to all industry and PIRTEK safety standards
• Carry out service calls & sales visits in your local area
• Identify faulty hoses and/ or hose assemblies to service the customers’ needs
• Remove worn or broken hoses before fabricating and installing the new replacement
• Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
• Input service details into the online database to create accurate invoices
• Develop relationships with new and existing customers
• Maintain mobile service unit, tools, and equipment
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
• Participate in the rotating On-Call schedule (with increased incentive pay)
• Perform other related duties as assigned

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

• Territory-based service areas
• Oil, grease, lubricant, and other “messy” substances are frequently used
• You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

• Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
• Mechanically inclined – consistent use of hand tools & specialized equipment is required
• Good communication skills (verbal and written)
• Ability to navigate through customer objections to identify needs and execute sales
• Self-motivated & positive attitude through difficult jobs
• Able to work individually and as a team
• Lift up to 50 pounds
• Can safely & lawfully drive a large work van

Qualifications

• High School diploma or GED
• Driver’s License with clean driving record
• Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus
• Ability to pass a background check
• Competitive compensation (increases with relevant experience)
• Company vehicle
• Career advancement & promotions from within