Field Technician

Gigstreem; Boston (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Long-Term Disability

Paid Time Off

Cell Phone Reimbursement

Job summary

Gigstreem is hiring a Field Technician to install, maintain, and troubleshoot fixed wireless broadband infrastructure across the Greater Boston area. Role emphasizes RF troubleshooting, rooftop work, and enterprise networking with WAPs, switches, and routers.

Requires 2–3 years in wireless/telecom fields, a high school diploma, and strong problem-solving skills. On-call rotation and driving responsibilities are included.

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience in wireless/telecom tech roles.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in a fast-paced field environment.

Responsibilities

• Install, align, and troubleshoot fixed wireless infrastructure including antennas and WAPs.
• Deploy and support wireless networking solutions with Juniper, Ruckus, Cambium.
• Perform RF testing, antenna alignment, and network optimization.
• Site surveys, safety compliance, and on-call troubleshooting as needed.

Skills

Troubleshooting

Independent work

RF knowledge

Education

High school diploma or equivalent

OSHA 10 certification (preferred)

Tools

Juniper switches

Ruckus wireless

Cambium equipment

Enterprise networking

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Technician

Full Time Remote, Remote, US

Salary Range: $30.00 To $35.00 Hourly

Gigstreem is a leading Internet Service Provider (ISP) delivering high-speed connectivity solutions to residential, commercial, and multi-dwelling communities across the United States. We are committed to providing the fastest, most reliable internet experience backed by exceptional customer service.

Position Summary

Gigstreem is seeking a highly motivated Field Technician to support the installation, maintenance, and troubleshooting of our wireless broadband network infrastructure throughout the Greater Boston area.

This role is heavily focused on fixed wireless technologies and requires hands-on experience installing and maintaining antennas, waveguides, microwave dishes, wireless access points, routers, switches, and associated network infrastructure. The ideal candidate will possess strong RF troubleshooting skills, enterprise networking experience, and the ability to work on rooftops, elevated structures, commercial buildings, and multi-dwelling communities.

Key Responsibilities

Wireless & RF Infrastructure

• Install, align,maintain, and troubleshoot fixed wireless broadband infrastructure, including antennas, waveguides, microwave dishes, wireless backhaul systems, routers, switches, and wireless access points (WAPs).
• Deploy and support wireless networking solutionsutilizingJuniper, Ruckus, Cambium, and similar enterprise-class networking platforms.
• Perform antenna alignment, RF testing, signal analysis, microwave link validation, and wireless network optimization activities.
• Install andmaintainrooftop, building-mounted, and elevated wireless infrastructure to support network expansion and reliability.
• Troubleshoot connectivity, RF performance, and network service issuesimpactingcustomers and network operations.

Network & Cabling Operations

• Pull,terminate, test, and certify Cat5e, Cat6, Cat6A, Cat7, and fiber optic cabling.
• Install and troubleshoot fiber optic, structured cabling, and low-voltage telecommunications systems.
• Rack, stack, label, and support troubleshooting of network switching and routing equipment within MDF and IDF environments.
• Perform network testing and diagnostics toidentifyand resolve service-impacting issues.

Site Surveys & Quality Assurance

• Conduct property assessments, site surveys, launch readiness evaluations, and serviceability reviews.
• Perform Wi-Fi heat mapping, wireless coverage analysis, and quality assurance inspections.
• Ensure all installations meet company quality standards and customer expectations.

Safety & Field Operations

• Follow and enforce company safety policies and procedures while working on rooftops, ladders, elevated structures, and telecommunications equipment.
• Maintain company tools, equipment, and inventory.
• Participate in an on-call rotation to support after-hourstroubleshooting and emergency service restoration.
• Work safely and effectively in varying weather conditions and field environments.

Required Qualifications

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• 2-3 years of experience as a Wireless Technician, Telecommunications Technician, Tower Technician, Low Voltage Technician, or similar role.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in a fast-paced field environment.

Preferred Qualifications

• Experience installing and supporting fixed wireless broadband networks.
• Hands-on experience with antennas, waveguides, microwave dishes, wireless backhaul systems, switches, WAPs, and wireless routers.
• Experience with Juniper switches, Ruckus wireless solutions, Cambium equipment, and enterprise networking technologies.
• Working knowledge of RF technologies, microwave communications, Wi-Fi, and WiMAX networks.
• Experience working on rooftops, towers, or elevated communications structures.
• Experience with fiber optics, AC/DC power systems, and low-voltage telecommunications infrastructure.
• Familiarity with Wi-Fi heat mapping, signal testing, and wireless coverage validation.
• OSHA 10 certification preferred.
• Medical Insurance
• Vision Insurance
• Life Insurance
• Long-Term Disability
• Paid Time Off
• Monthly Cell Phone Reimbursement

Schedule

• Full-Time
• Monday-Friday
• Day Shift
• On-Call Rotation
• Overtime as Needed
• Weekend Availability as Required

Pay Range: $30-35/hourly
Location: Boston, MA

Gigstreem is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail] .