Field Technician

Miura; Ashland (VA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

401k with company match

Full medical, dental and vision

PTO & paid holidays

On-site training

Tuition reimbursement

Equal opportunity employer

Job summary

Miura America is seeking a Field Technician to service, inspect, and repair boilers, and to coordinate start-ups and inspections for customer sites. The role includes maintaining inventory, delivering strong customer service, and supporting safety programs.

Training is provided, with the potential for growth within the service department. The position requires hands-on mechanical and electrical aptitude, solid communication skills, and a valid driver’s license.

Qualifications

• High school diploma or GED required.
• Technical background with mechanical and electrical experience.
• Engineering degree preferred.
• Strong MS Office skills for reporting.

Responsibilities

• Perform regular maintenance on boiler room equipment.
• Conduct water analyses at customer sites and report results.
• Troubleshoot and repair boiler room equipment.
• Utilize water management, maintenance, and inspection reports.
• Create proposals for customer site improvements.
• Manage installation projects of boiler and water treatment equipment.
• Adhere to safety, health and environmental programs.
• Maintain parts and tool inventory on service vehicle.
• Perform other tasks as required.

Skills

High school diploma/GED

Mechanical experience

Electrical experience

Engineering degree preferred

MS Office proficiency

Communication skills

Teamwork

Hands-on

Hand tools

Valid driver's license

Flexible hours

Education

High school diploma/GED

Engineering degree preferred

Tools

Microsoft Office

Job description

Title

Field Technician (Field Technician Trainee during Probational Period)

Status

Full-time

Hours

Varies based upon customer needs

Purpose of position:

Act as customer service technician for Miura representatives and customers for the Maintenance Department. Service, inspect and repair all boilers. Schedule all boiler start-ups and inspections. Maintain and manage parts inventory in stock room or service vans. Provide excellent customer service and build customer trust.

Essential Duties and Responsibilities:

1. Perform regular maintenance on boiler room equipment.

2. Perform and report the results of water analysis at customer's site.

3. Troubleshoot and repair boiler room equipment.

4. Utilize water management, maintenance, and inspection reports.

5. Create proposals for customer site improvements.

6. Manage installation projects of boiler and water treatment equipment.

7. Adhere to and support all of the company's Safety Health and Environmental program.

8. Maintain parts and tool inventory on service vehicle.

9. Perform other tasks as required.

Position Requirements (knowledge, skills and abilities required to perform satisfactorily in the position):

• High school diploma/GED
• Technical background with mechanical and electrical experience.
• Mechanical and electrical experience. Engineering degree preferred.
• Strong computer skills: proficiency at creating reports using Microsoft Office or equivalent is a must.
• Strong communication skills; able to lead presentations and meetings by explaining key concepts concisely. Able to build and maintain customer trust.
• Business oriented mindset and professional attitude.
• Excellent work ethic is essential.
• Ability to work well with clients and co-workers.
• Ability to work both individually and as a team.
• Hands-on work oriented.
• Experience with hand tools.
• Available in flexible hours.
• Possession of a valid automobile-driving license.

Physical Demands:

• Position requires standing and walking over 2/3 of time.
• Position requires sitting under 1/3 of time.
• Position requires reaching, climbing and balancing 1/3 to 2/3 of time.
• Position requires stooping/kneeling/crouching/crawling 1/3 to 2/3 of time.
• Position requires talking 1/3 to 2/3 of time.
• Position requires hearing over 2/3 of time.
• Position requires tasting/smelling under 1/3 of time.
• Position requires lifting up to 50 lbs. 1/3 to 2/3 of time.
• Position requires pulling and pushing under 1/3 of time.
• Position requires driving 1/3 to 2/3 of time.
• Position requires keyboarding 1/3 to 2/3 of time.
• Position requires close, distance and color vision 1/3 to 2/3 of time.
• Position requires climbing stairs under 1/3 of time.
• Position requires travel within 1 hour of main office over 1/3 to 2/3 of time
• Position requires travel more than 1 hour outside of main office under 1/3 of time.
• Position requires working outdoors under 1/3 of time.
• Position requires regular and reliable attendance.
• Position requires English and Grammar usage skills.
• Position requires reading and interpreting instructions over 2/3 of time.
• Position requires repetitive motion under 1/3 of time.

Miura is a global company that produces the most efficient boiler system solutions in the world. Miura aims to be the best partner for energy, water, and the environment with our Techno-Service revolution. Miura proudly builds its boilers in Rockmart, GA.

Our training and opportunities lead to your future and growth! Team members receive:

Competitive Pay

401k with Company Match

Full Medical, Dental and Vision options

PTO & Paid Holidays

On-Site Training

Tuition Reimbursement

Miura America is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need; Drug-Free Workplace.