Field Technical Representative

Amrize; South Carolina; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company contribution

Health, Dental, Vision, Disability and

Paid time off

Paid holidays

Bonus incentive

Company vehicle and expense account

Job summary

Duro-Last Roofing, a brand of Amrize Building Envelope, seeks a Quality Assurance Technical Representative (Roofing Inspector) to perform field inspections and warranty-related services. This remote role is based in South Carolina with a company vehicle provided.

You will conduct technical inspections, investigate leaks, and support contractors to ensure proper roofing installations meet specifications and warranty requirements.

Qualifications

• Education requirement for Construction/Architecture background or equivalent field experience.
• Willingness to travel 10–15% overnight.
• Personable, professional, and high integrity.
• Strong customer service focus and communication skills.
• Able to travel overnight up to 15% and work flexible hours.
• Must have a valid driver's license and adhere to safety protocols.

Responsibilities

• Perform technical inspections of roofing applications for warranty coverage.
• Investigate leaks and make small repairs to stop leaks.
• Assist in larger warranty repairs in the region.
• May train licensed contractors on proper application techniques.
• Educate customers on specifications and warranty requirements.
• Develop and maintain strong customer relationships and trust.
• Adhere to safety policies and maintain safety culture.
• Communicate with customers and prioritize workload.

Skills

Customer service

Verbal and written communication

Time management

Organizational skills

Problem solving

Education

Bachelor's in Construction Management

Bachelor's in Architecture

4 years active duty

High School Diploma +4 years construction

Job description

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.

Were seeking a Quality Assurance Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

ABOUT THE ROLE

Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Technical Representative (Roofing Inspector) in the Iowa area. This is a full-time, year-round, salary-based position with a company vehicle, cell phone, tablet and expense account provided. Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope. This is a fully, remote position based in South Carolina.

WHAT YOU’LL ACCOMPLISH

• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
• Perform leak investigations & make small repairs to stop the roof from leaking.
• Assist in completing larger warranty repairs in the region.
• May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
• Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
• Ability to develop strong customer relationships and inspire customer confidence.
• Ability to follow corporate and division policies and applicable governmental safety regulations are required.
• Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.
• Communicating with customers and balancing customer expectations on service calls and inspections; Ability to prioritize work load.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
• Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
Field of Study Preferred: Construction
Required Work Experience: Minimum 4 years in construction industry.

Travel Requirements: 10-15% Over night/out of town travel required.

Additional Requirements:

• Must be personable and professional and maintain high level of integrity.
• Strong customer service focus.
• Strong verbal and written communication skills.
• Ability to think outside the box.
• Good organizational and time management skills are a must.
• Must be able to travel overnight 10% to 15% of the time by air or vehicle.
• Must also be able to work flexible hours with minimum notification when necessary.
• Must possess a current driver’s license.
• Successful candidates must adhere to all safety protocols of Amrize Building Envelope.

WHAT WE OFFER

• Competitive salary
• 401(k) retirement plan with company contribution
• Medical, Dental, Vision, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Paid time off
• 12 paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Bonus Incentive
• Company vehicle and expense account provided