Field Technical Representative

Amrize; Georgia; A distancia; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Amrize is seeking a Field Technical Representative to join the Warranty/Technical Services team. The role is fully remote but must reside in Georgia, with the Amrize Building Envelope division based in Nashville.

You will train contractors on Elevate, GenFlex, and Gaco products and perform on-site inspections and warranty support for commercial roofing projects. The position requires extensive construction experience, strong communication skills, and the ability to travel 20–30% overnight.

Formación

• Bachelor’s Degree in Construction Management or Architecture.
• Minimum 8 years active duty in a construction trade MOS (DD214).
• High school diploma and minimum of 10 years’ construction experience in a Commercial Roofing Foreman/Superintendent role or as a Technical Representative.

Responsabilidades

• Educate customers and teammates on Elevate, GenFlex, and Gaco product applications.
• Review installation deviations and make acceptance determinations within authority.
• Provide on-site technical assistance to architects, designers and installers.
• Develop strong customer relationships and manage expectations through investigations and troubleshooting.

Conocimientos

Customer education

Technical communication

Project planning

Safety compliance

Travel readiness

Educación

Bachelor's in Construction Management or Architecture

Herramientas

Roofing product knowledge

Descripción del empleo

COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better™.

We’re seeking a Field Technical Representative who’s ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride—all built to help our partners and team succeed.

ABOUT THE ROLE

The Field Technical Representative (FTR) is a field-based (with company truck and yourhome office) for the Warranty/Technical Services team at Amrize Building Envelopedivision.Amrize Building Envelope (ABE) is based out of Nashville. Technical Services is a vitaland growing team; the FTR reports to the Regional Technical Manager for theirrespective area. The FTR is the "boots on the ground", face of the company who among many things, will conduct in their day to day:

• The training licensed roofing contractors in the proper application techniques for Elevate, GenFlex, and Gaco roofing products.
• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage, performing warranty claim investigations, and forproviding on-site technical construction assistance to professional architects, designers, and installers.

This is a fully, remote position - candidate must live within the territory (Georgia).

WHAT YOU’LL ACCOMPLISH

• Responsible for educating customers, sales representatives and teammates in how to apply Elevate, GenFlex, and Gaco products per product specifications.
• Review technical installation deviations and make acceptance determinations within authority level based on system performance requirements for a given project, system, warranty, type/term, and construction site specific conditions.
• Provide feedback on company literature, spec's, construction details and assemblies to make sure the most accurate information is available for the customer.
• Ability to develop strong customer relationships and inspire customer confidence.
• Ability to follow corporate and division policies and applicable governmental safety regulations are required.
• Experience working with internal and external customers to understand and document complex business needs and troubleshoot issues.
• Ability to define and document a project, set timelines, align resources, and execute to meet deadlines.
• Demonstrated ability to investigate and troubleshoot roofing installation and product quality issues to determine root cause and appropriate resolution.
• Experience effectively and proactively managing customer expectations throughout the investigation/troubleshooting process.
• Ability to prioritize work.
• Maintains an understanding of current business initiatives and identifies opportunities for improvement.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE'RE LOOKING FOR

Base Requirement (one required):

• Bachelor’s Degree in Construction Management, or Architecture;
• Minimum 8 years active duty in a construction trade military occupational specialty (MOS) (verified by DD214);
• High school diploma and minimum of 10 years’ construction experience in a Commercial Roofing Foreman or Superintendent role, or as a Technical Representative for a commercial roofing manufacturer.

Strong technical expertise in most of the following products and an aptitude to learn the rest:

• Single-Ply Roofing Systems including: A) EPDM, B) TPO, C) PVC
• Metal Systems: G) Standing Seam Roofs, H) Cavity Wall Assemblies
• Roofing Coatings including: I) Silicone Roof Coatings, J) Acrylic Roof Coatings
• Urethane Systems including: K) P.U.F. Roofing, L) Wall Foam
• Must be personable and professional and maintain a high-level of integrity.
• Strong verbal and written communication skills.
• Ability to think outside the box.
• Good organizational and time management skills are a must.
• Must be able to travel overnight 20% - 30% of the time by air or car.
• Must also be able to work flexible hours with minimum notification when necessary.
• Must possess a current driver’s license.
• Claims Adjusting Experience.

Additional Requirements:

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