Field Tech Support Specialist - Cedar Rapids, IA

New Era Technology; Cedar Rapids (IA); Vor Ort; USD 48.000 - 54.000; Vollzeit

Benefits dieser Stelle

Competitive benefits

Training programs

Zusammenfassung

New Era Technology is seeking a hands-on Field Service Technician to install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. The role involves reading electrical schematics, working with 200–440V equipment, and performing preventive maintenance in a field setting.

Travel to customer locations up to 20% and availability for occasional overtime are required. A technical degree is preferred but not mandatory; strong hands-on experience is encouraged.

Qualifikationen

• 3+ years hands-on experience repairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, or pumps.
• Ability to read electrical schematics and electrical wiring diagrams.
• Experience working with 200–440V electrical equipment.

Aufgaben

• Install, start up, and service cooling equipment at customer sites.
• Troubleshoot electrical and mechanical issues and replace faulty parts.
• Perform preventive maintenance and inspections; read technical drawings.
• Test equipment and verify proper operation after repairs; complete service reports.

Kenntnisse

Electrical troubleshooting

Mechanical troubleshooting

Read electrical schematics

Independent field work

Customer service on site

Ausbildung

Technical degree preferred

Tools

HVAC equipment

PLC basics

Jobbeschreibung

Field Tech Support Specialist - Electromechanical Technician

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

SUMMARY:

We are looking for a hands‑on Field Service Technicianto install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. If you enjoy working with electrical and mechanical equipment and solving technical problems, we'd like to hear from you.

Day-to-Day Responsibilities

• Install, start up, and service cooling equipment.
• Troubleshoot electrical and mechanical issues.
• Replace faulty parts such as motors, sensors, relays, switches, actuators, and other components.
• Perform preventive maintenance and inspections.
• Read electrical wiring diagrams and basic technical drawings.
• Test equipment and verify proper operation after repairs.
• Complete service reports after each visit.
• Provide professional customer service while working onsite.

Travel to customer locations when needed.

What We're Looking For

• At least 3years of hands‑on experiencerepairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
• Ability to read electrical schematics.
• Experience working on 200-440V electrical equipment.
• Strong mechanical and electrical troubleshooting skills.
• Comfortable replacing electrical and mechanical components.

Able to work independently in the field.

Nice to Have

Experience with any of the following:

• HVAC equipment
• Electro‑mechanical equipment
• PLC‑controlled equipment (basic knowledge is sufficient)
• Motors
• Sensors
• Actuators
• Servos
• Pumps
• Compressors

Education

A technical degree, trade school, military training, or vocational training is preferred but not required.

Candidates with strong hands‑on experience are encouraged to apply even without a college degree.

Physical Requirements

• Lift up to 50 lbs.
• Stand, bend, kneel, and work at customer locations.

Travel up to 20% as needed.

Schedule

• Full‑time
• Typically Monday‑Friday, 8‑hour shifts.
• Occasional overtime and on‑call support may be required

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [e-mail] .

Only US Citizen are allowed to apply.

Does the pay range of $35 to $39 match your expectations?

This position requires a thorough background verification.

Are you able to read and troubleshoot electrical wiring diagrams and schematics?

Have you worked on industrial electrical equipment operating between 200V and 440V?

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